$37.49 per hour plus shift penalty rates Access to NFP salary packaging to increase your take home pay Your Role As the Client Liaison, you will ensure the delivery of high-quality care services in alignment with Ozcare policies, aged care standards, and program guidelines. Your tasks will include: Providing information about care services and review/plan needs with new and current services users Conduct client intake assessments and personalised care planning to clients and their respective Review and adjust care plans based on changing client needs/goals Undertake phone assessments based on referrals received for new and existing clients Complete all required documentation for intake and assessment protocols using prescribed tools and database Promote seamless and positive experiences for clients by providing advice on care planning Your Attributes Demonstrated ability to assess, plan and evaluate care with clients, family and other persons Demonstrated sound understanding of community based services and referral pathways Demonstrated sound computer literacy (use of email, Word, Excel etc) and data entry skills Excellent organisational and time management abilities Administrative experience in information sharing, report writing, scheduling and rostering activities The ability to communicate effectively via telephone, email, fax, video conferencing and written mail The ability to work off site as required How You''ll Benefit 5 weeks annual leave as standard Annual leave loading Optional salary packaging, meal entertainment cards, and novated leases Uniform and laundry allowance Employee Assistance Program Role Requirements Be vaccinated against Influenza & at least 1 dose of Covid-19 vaccine Current NDIS Worker Screening Check Current National or QLD Police Certificate Current First Aid & CPR Certificates or willingness to obtain Good computer and mobile device skills Welcoming All We welcome everyone to become part of the Ozcare family regardless of belief, ethnic or social background, health and gender. Ozcare is the organisation it is today because of each person who is a part of it. This spirit of togetherness is reflected in our mission and values, and our commitment to reconciliation. First Nations applicants are strongly encouraged to apply. #J-18808-Ljbffr
Job Title
Client Liaison Officer