Company Description Mondrian Gold Coast is sun the sun-drenched esplanade of the iconic Burleigh Beach. This destination lifestyle precinct is a vision of some of Australia and the worlds most celebrated changemakers, risk takers and creative thinkers. Mondrian Gold Coast is an immersive precinct that reflects the culture of one of Australias most iconic coastal destinations. Job Description As the Porter/Valet at Mondrian Gold Coast, youll be the ultimate connector, ensuring our guests and residents experience the very best of luxury living. From personalised recommendations to seamless service, youll be the goto expert for creating unforgettable moments. Whether its securing exclusive reservations, coordinating bespoke experiences, or simply adding a touch of magic to every interaction, youll bring passion, precision, and personality to the role. The Role Daily concierge desk operations including inventory controls and adherence to service protocols Uphold the Mondrian luxury service standards Provide warm welcome to guests and visitors, assist with valet parking, luggage storage, delivery and retrieval Provide guest and owner requests and enhance service offerings Address and resolve guest and owner inquiries or issues promptly, ensuring a positive experience and maintaining high service quality The Requirements Previous experience in a similar guest service/concierge role in a luxury environment Opera Cloud Experience is desirable Strong leadership, communication, and problem-solving skills, with a proactive and solutionoriented approach Join our cultural precinct of imaginative spaces that reflect sun, sand and surf enveloped around dynamic dining, entertainment, a cuttingedge spa with a worldclass edge. APPLY NOW! Qualifications Valid Australian Driver''s License Ability to work various shifts including evenings, weekends and public holidays Full Australian Working Rights #J-18808-Ljbffr
Job Title
Porter/Valet