Job Title

Personal Banker | Community Bank Oak Flats | NSWWeve never been just a bank. Just like you should never be just an employee. Were united in our belief that in banking, better can be bigger, and together were making it happen.Your role as a Personal Banker (known internally as a Customer Relationship Officer) is to deliver an exceptional experience by meeting customers end-to-end banking needs.Whether youre assisting customers with enquiries, educating them about our online platforms or recommending products and services that best suit their needs, youll value how it feels to make a difference in peoples lives.In this dynamic and high-impact role, youll make your mark by:Delivering win-win solutions for our bank and our customers. Developing an expert understanding of customers current and future goals, youll design solutions that meet their needs, objectives and interestsKeeping up with constant change. Youll educate and support our customers with their digital literacy and online banking needs as we continue to innovate our offeringsGuiding customers through personalised lending solutions. By exploring tailored personal loans and credit card options, youll help customers achieve their goalsBeing a lifelong learner. Bring your brilliant mind, and well help you take your career to the next level with on-the-job training and other learning opportunitiesBuilding connections. A new role at the Bank means supporting our customers, giving back and making our communities a better place while having some fun along the way!This is a permanent, full-time position located in Oak Flats. The roster is Monday to Friday 8.45am-5.15pm, with a Saturday morning shift (8.45am-12.15pm) once a month.What youll bring to the roleTo succeed in this role, youll consistently deliver exceptional customer service. Wed love you to have:Proven ability to achieve sales results through solutions that truly meet customers needsConfidence to communicate with new and existing customers face to face and over the phoneThe ability to quickly build relationships and rapport with customers and colleaguesEagerness to understand and share what makes our bank differentDrive for collaboration - mateship is crucial for us to work together and achieve our goalsExperience in consumer lending - a plus but certainly not essentialOur Community Banking modelCommunity Banking operates on a shared revenue model based on ''profit-with-purpose''. This approach ensures that the profits generated are reinvested directly into the communities that create them, funding local initiatives such as infrastructure improvements, event sponsorships, and scholarship programs.So, why work with us?Want big impact that matters? Here, youll know your work directly benefits the customers and communities we all serve.Want to be more than just a number? Join a team that truly values you and that gets more and more diverse, every day.Want career opportunity and flexibility? You can achieve so much here, with flexible policies and a team that believes in you.Youll also get access to a great range of benefits, including:Health and wellbeing support, including discounted gym memberships, private health insurance options, and our Employee Assistance Program (EAP) for you and your immediate family membersTake your learning to the next level through our corporate university BEN UWe believe a diverse workforce supported by an inclusive culture is central to our success, and were all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation or cultural background. #J-18808-Ljbffr