We are looking for a positive, motivated individual with clientfacing or administrative experience (Financial Services industry background not essential) to join our wonderful Ballarat office. This is a permanent, fulltime, onsite position. What will your typical week look like? Answering client phone calls as you will be the direct contact for clients and maintaining excellent customer service. Various administration tasks including client database maintenance, document management (scanning), client invoicing, lodging tax returns and ATO correspondence. Ad hoc perform tasks such as managing mail and preparation of meeting rooms. Lets talk about you! You will have the following: Experience in customer services, administration, or similar frontofhouse role. Strong prioritisation and organisational skills and the ability to deal with change. Previous experience using the Microsoft Suite and Teams (or similar). Lets talk about our team Collaborative team that values diversity and inclusivity Supportive work environment with opportunities for career growth and development Strong clientcentric focus and commitment to providing excellent service More about the perks! Clear and supportive career progression opportunities Ongoing training and development to support your growth A range of benefits to help keep you healthy and happy About us Why Findex? At Findex we are passionate about what we do and how we do it. Are you a big and bold thinker? Do you like to make meaningful change? Are you motivated by working in a business that puts clients first and embraces teamwork? Do you want to be part of a team that moves together, operates in a high trust environment and celebrates success? Do you take pride in delivering quality work, being accountable and maintaining high standards? If this sounds like you, we look forward to meeting you. Apply now! NOTE: Only candidates with valid working rights within Australia will be considered. Findex is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees and encourage applications from candidates with a variety of strengths, backgrounds and experiences. Note for Recruitment Agencies: This role is being managed by Findex Talent Acquisition and we will not accept unsolicited resumes/applications from Recruitment Agencies. #J-18808-Ljbffr
Job Title
Client Services Officer