Job Title

OverviewWe Put the World on Vacation Travel + Leisure Co. is the worlds leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.We are seeking an individual with a strong customer focus and an eye for detail and will be well versed to plan and coordinate all housekeeping tasks and activities. You will be a Housekeeping professional with extensive experience in a similar role, alongside a passion for developing and motivating a large team to succeed.The primary responsibilities of this role include but are not limited to:ResponsibilitiesOversee daily housekeeping operations, including recruitment, training, scheduling, supervision, and discipline of staff.Conduct daily checks and periodic inspections of guest rooms, public areas, and housekeeping equipment to ensure cleanliness and maintenance standards are met.Manage ordering, storage, and consumption of cleaning supplies, linen, and guest amenities while controlling costs and staying within budget.Address guest complaints promptly, investigate issues, implement corrective actions, and ensure VIP and long-stay guests receive exceptional service.Work closely with Maintenance, Front Office, and Food & Beverage teams to ensure smooth operations, room readiness, and high service standards.Supervise laundry, uniform room, minibars, and specialised cleaning projects like deep cleaning and preventative maintenance.Ensure proper use and storage of chemicals, adherence to fire, hygiene, health, and safety regulations, and control of lost and found items.Conduct regular department meetings, share updates on policies, events, and improvements, and maintain clear communication with management and staff.Evaluate employee performance, provide coaching, recommend promotions, and motivate the team to maintain high productivity and morale.Manage documentation, prepare departmental reports, maintain key control, and ensure smooth handover of pending tasks between shifts.What You''ll Be RewardedSubsidised Private Health Insurance (following successful probation completion)Professional development fundingDiscounted hotel stays across Australia, Fiji, New ZealandBirthday leave to celebrate your special dayWhat You''ll BringPassion for people and the ability to lead our team, with a diverse team in a busy environment with logistical challengesStrong organisational skills to ensure effective running of the department through planning, directing, controlling and coordinating all tasks and activitiesProven track record in maintaining or improving cleanliness across a large area or propertyAttention to detail across cleanliness, maintenance and general conditionExperience in recruiting, training and mentoring team membersUnderstanding of productivity and working within budget constraintsWhere Memories Start with YouHospitality is at the heart of all we do at Travel + Leisure Co. Here, youll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We''re always looking ahead to whats next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], including the title and location of the position for which you are applying. #J-18808-Ljbffr