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Job Title


Customer Service Coordinator


Company : Coates


Location : Bunbury, Western Australia


Created : 2025-10-18


Job Type : Full Time


Job Description

Overview Coates Pelican Point, Western Australia, Australia. Join to apply for the Customer Service Coordinator role at Coates. Referrals increase your chances of interviewing at Coates by 2x. About Us: Proudly Australian owned, Coates has a long history of supporting customers to deliver major projects and an exciting future focused on growth. We provide end-to-end solutions spanning Equipment Hire, Engineering Solutions, Industrial Solutions and Power & HVAC. The next step in your career starts here. Permanent, full-time position. Monday to Friday, 6:45am 3pm. Grow your career at Coates. If youve got an interest in the construction, mining, or engineering industries, then we can teach you everything you need to know about equipment hire. Key Responsibilities Addressing customer needs in person, by phone and email. Generating hire schedules, quotes, and invoicing. Coordinating equipment deliveries, transfers, pick-ups, repairs & breakdowns. Assisting customers and colleagues in the yard with loading equipment when occasionally needed. What Youll Bring To The Role Previous face-to-face customer service experience. A desire to provide amazing customer experience. General computer skills (MS Word, Excel, Outlook). Capability to learn and absorb technical information. Benefits and Perks Development and career progression pathways. Access to employee discounts, benefits and wellbeing program. Purchased additional leave program. Novated leasing and salary sacrifice. 12 weeks Paid Parental Leave in addition to government parental leave scheme. Volunteering opportunities through the Coates Foundation. Job Details Seniority level: Entry level Employment type: Full-time Job function: Other Industries: Construction Our Commitment Were proud to be implementing our second Reconciliation Action Plan and are committed to improving gender representation. We also provide opportunities for growth through our leadership and development programs. Coates supports local and national charities through the Coates Foundation and invests in more sustainable equipment solutions to help create a greener future for all. Diversity & Inclusion Diversity and inclusion are at the heart of our culture. Coates welcomes candidates from all backgrounds, experiences and perspectives to apply. Apply Today Unlock your next career opportunity apply today! Coates. Equipped for you. #J-18808-Ljbffr