Job Title

About the opportunity Are you passionate about empowering parents to achieve their educational and career goals? Our Parent Pathways program is the career choice for you. Join our Parent Pathways Penrith/Sydney Greater West team, where you will be responsible for supporting parents to identify and reach their education and employment goals, ultimately contributing to their long-term economic security. The role of the Mentor is to provide comprehensive support, empowering and encouraging parents throughout the program. Build trusted relationships across a caseload of participants providing an elevated level of customer care and professional support throughout their journey Foster meaningful interaction through initial and ongoing participant appointments, guiding them to achieve their goals and program objectives Identify and address barriers to employment through referral to relevant community support services and provide ongoing mentoring Facilitate job placements with local employers for job-ready participants and provide continuous support to ensure lasting employment success Work both independently and collaboratively to exceed KPI targets, driving team and personal success Ensure all tasks are executed in full compliance with Department guidelines, legislative requirements, and organisational procedures and policies About you Possess a minimum Certificate III qualification in fields such as Employment Services, Community Services or other relevant areas. Or be willing to pursue a relevant qualification Previous experience in a case management, employment services or social services is highly regarded Relevant lived experience would be highly valued, as it enriches our support for participants experiencing barriers Skilled in empowering individuals to navigate their barriers and foster connection with support services in the community Demonstrated success in a high-performing workplace with a strong commitment to high quality values based human services Advanced conflict resolution and problem-solving skills Well-developed skills in customer service, coaching and administration Excellent written and verbal communication Strong computer literacy skills including proficiency using MS Suite of programs Must hold a Driver''s licence and a Working with Children Check or relevant state equivalent (or be willing to apply for a WWCC) Applicants will be required to undertake a police check; it is not mandatory to have a clear criminal history In return, we offer Attractive remuneration & NFP salary packaging benefits ($15,900 tax-free + meal & entertainment benefits) Great work-life balance with an opportunity for a 9-day fortnight or an accrued day off every 4 weeks Comprehensive and supportive on the job training including the opportunity to undertake tertiary education, relevant to your position Discounted fitness memberships, health insurance, retail discounts and more Attractive leave benefits with access to purchased leave, 12 weeks paid Parental Leave and up to 5 days paid leave per year to support volunteering Access to free counselling and health & wellness initiatives, fostering a supportive and inclusive approach to your psychosocial health Long-term employment opportunities within the Employment Plus & the wider Salvos networks Are you ready to join a respected, values driven not-for-profit organisation, thrive in a challenging yet rewarding role, and work closely alongside parents of young children to help them build their future career? If your answer is YES, apply now and complete the online application including a cover letter addressing the above requirements. Your cover letter can be uploaded alongside your resume, or as one document. At Employment Plus, we value diversity and strive for inclusivity in our recruitment process. If you are a person with a disability and require an adjustment, or if you have a general enquiry about a role, please contact our Talent Acquisition team at the email provided. Please specify the job title and location in the subject line. The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check or relevant state equivalent. Applicants for all roles require a mandatory National Police Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration. About the organisation The Salvation Army is a Christian movement dedicated to sharing the love of Jesus. It helps people in need through a wide variety of spiritual and humanitarian programs and is active in 128 countries. In Australia our services are wide-ranging and diverse as the areas of need in the community. You can find out more at salvationarmy.org.au. #J-18808-Ljbffr