Job Title

Join to apply for the Spa Therapist role at EVT - Entertainment | Ventures | Travel. About EVT EVT is a marketleading experience creator with a portfolio of over 140 entertainment experiences, 150 awardwinning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo and Independent Collection by EVT. About QT QT Hotels & Resorts is EVTs premium lifestyle hotel brand with locations in Australia, NewZealand and Singapore, delivering local influence with QTs signature quirk. About the Role As a Spa Therapist, youll deliver exceptional guest experiences through professional, courteous, and personalised spa services. Your focus is on exceeding expectations, maintaining a clean and safe environment, and contributing to a highperforming team culture. Key Responsibilities Provide a warm and welcoming experience for all guests from arrival to departure. Deliver spa treatments efficiently and pleasantly, following established protocols. Maintain punctuality, starting shifts 10 minutes early. Upsell and rebook guests by being knowledgeable about all spa services and retail products. Perform opening and closing duties, ensuring all areas are clean and well prepared. Handle reception duties including reservations, cashiering, and guest inquiries. Support guests with local knowledge and servicerelated concerns, escalating when needed. Follow safety procedures and report incidents or maintenance issues promptly. Maintain high standards of grooming and professional appearance. Attend daily briefings and collaborate with other departments when required. Keep all spa areas tidy, including treatment rooms, wet zones, and backofhouse space. Skills & Experience Diploma in Beauty Therapy and/or CertificateIV in Massage. Previous experience in a resort or hotel spa environment. Strong time management and ability to tailor treatments to individual guest needs. Impeccable grooming and attention to detail. Flexibility to assist across resort departments when needed. Solid understanding of spa culture and wellness industry. Calm under pressure with strong problemsolving abilities. Confident in delivering both facial and body treatments. Proven customer service skills and retail sales performance. Benefits & Perks Incredible team member discounts from the first day onthejob. 50% off stays at EVT hotels Rydges, QT, Atura, Lylo and more. $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more. Awesome winter and summer savings and discounts at Thredbo. Rapid career growth opportunities through the EVT network. Local community involvement, volunteering and charitable giving. Australia and NZs largest and most diverse experiences company. Join spaQ and become an EVT experience creator, opportunity taker, the ultimate Daymaker. Make a positive impact on our people, communities, and environment every day. Location: Burleigh Heads, Queensland, Australia. #J-18808-Ljbffr