Join to apply for the Program Officer role at City of Parramatta The City of Parramatta is going through unprecedented change and transformation as we grow and transform into a Global City. The intensity of growth and investment in City of Parramatta means that Council, its partners, and community have a once-in-a-generation opportunity to shape the Citys future and ensure it is culturally, socially, environmentally, and economically sustainable. At Council, we prioritise the safety and wellbeing of children and young people. We are committed to implementing child safe practices to create an environment where children feel safe and included. We screen candidates to ensure their suitability to work with children, this includes conducting National Police Checks, Working with Children Checks, and through reference checks. Our commitment to child safety is explained in Council''s Child Safe Commitment Statement. About The Role The Program Officer will deliver quality customer service and support to achieve Council''s strategic objectives and vision of being the leading City in the heart of Sydney. This role will contribute to the user experience of Library''s programs and events, to ensure our Libraries are places that our customers love to come to, and our staff love to work in. This role will work within the Programs and Engagement team and create meaningful, highquality experiences to deliver on our Customer Promise to everyone who visits our Libraries. Support the team to deliver core customer service competencies for Library Services. Assist in analysing and interpreting data to drive decision making to maintain a range of quality relevant library programs. Coordinate or develop digital literacy programs. Contribute to the development of partnerships and communications to promote the library internally and externally. Provide a proactive roving or foot walking approach to customer service. Act as Officer in Charge as required and be responsible for the security of the library in the absence of the designated supervisor. About You The successful candidate will be innovative and collaborative with operational experience in delivering programs and achieving strategic objectives. Diploma qualification in information science/librarianship, or other tertiary qualifications with relevant demonstrable skills and experience. Working with Children Check. Criminal History Check. Exceptional ability to communicate, negotiate, build relationships and influence others with an engaging approach and technique. Proven ability to work with initiative and versatility to solve problems. Proven ability to deliver significant, crossfunctional projects, policies or strategies on time and on budget, managing the needs of multiple stakeholders. Welldeveloped planning, organisation and time management skills. Welldeveloped decisionmaking ability, including confidence in working with leaders to resolve high priority, and often sensitive and complex issues and conflict. Comprehensive understanding of development of people from diverse backgrounds. Whats On Offer This is a permanent fulltime opportunity. We are offering an attractive remuneration from $82,692.71 to $91,067.29 plus 12% superannuation. In addition, City of Parramatta also offer excellent employee benefits which include: 14 weeks paid parental leave. Access to Long Service Leave after 5 years. Significant leave benefits (up to 12 days flexitime, 3 additional leave days at Christmas, 15 days sick/personal leave, 2 days health and wellbeing leave per year). Learning and development opportunities. Want to know more? Further information regarding the requirements of this role can be found in the attached Position Description. Review our Values Flyer, which outlines Council''s core values and behaviours. Alternatively for a confidential discussion please contact Nada Antoun at (02) 9806 5163 or email [email protected]. How To Apply Candidates MUST apply online and applications through other mediums will not be accepted at this time. Please submit your resume and attach a Cover Letter and answer the following: Can you describe in detail any events or programs you have delivered that involved emerging technologies such as robotics, 3D printing, or drones? Please include what your role was, where and when the program took place, the audience you worked with, and the outcomes achieved. Have you established any partnerships with organisations, schools, or community groups to deliver programs or events? Please provide details of the partnership, including where and when it was established, the program you delivered together, and the results or impact it had on the community. Applications close 9pm, Sunday 9November2025. Important As this is a child-related position, prohibited persons as defined under the NSW Child Protection Act are not eligible to apply. A Paid Working with Children Check must be uploaded as part of your application. If you do not have a valid Working with Children Check and meet the remaining requirements of the role, please answer your prescreening questions accordingly and reach out to [email protected] to confirm that your WWCC is in progress. Council is committed to providing a child safe environment and is guided by the NSW Child Safe Standards. For more information on Council''s Child Safe Framework please visit Child Safe City of Parramatta. This position requires the preferred candidate to undergo a Criminal History Records check. The City of Parramatta supports a drug and alcoholfree working environment and employees may be subject to random testing as a result. Inclusion, diversity and belonging lies at the heart of how we recruit at the City of Parramatta. We continue to commit to creating a diverse and inclusive workplace and hire great people with a wide variety of skills, experiences, and backgrounds. We invite candidates of all ages, people with disability, Aboriginal and Torres Strait Islander Peoples, women, ADF veterans, LGBTIQA+ and other culturally diverse groups. We are committed to making reasonable adjustments to provide a positive, barrierfree recruitment process and supportive workplace. Please note you must be an Australian or New Zealand citizen or a permanent resident or have unlimited working rights in Australia to apply for this position. #J-18808-Ljbffr
Job Title
Program Officer