Job Title

Join Electrodry as a Customer Service Administrator Be Part of a Supportive and Dynamic Team! Electrodry is seeking a motivated and personable Customer Service Administrator with a cando attitude and a passion for helping people. This is the ideal role for a detailoriented problemsolver who enjoys connecting with customers and keeping things running smoothly behind the scenes. About Electrodry: At Electrodry, were committed to enhancing our customers'' homes with effective, convenient, and professional home services. We take pride in maintaining a positive and respectful workplace, where every team member lives our values and contributes to outstanding customer experiences. Purpose of the Position: As our Customer Service Administrator, youll be the first point of contact for customers and a key player in supporting our storage and rug wash services. From taking bookings to managing daytoday operations onsite, youll help deliver a seamless customer experience and keep things organized and efficient. Key Responsibilities: Provide friendly, professional support for our rug wash and storage services greet customers, offer pricing, and assist with quotes and service info. Handle customer bookings, phone calls, and email enquiries in a prompt and helpful manner. Coordinate access to storage units and ensure accurate tracking of unit use and availability. Maintain tidy and wellorganised storage areas with a focus on safety and efficiency. Perform general administrative tasks including data entry, recordkeeping, and office support. Assist in ensuring the smooth daytoday running of storage and rug wash operations. Exceptional communication and customer service skills. Strong organisational skills and the ability to multitask effectively. Competence using Microsoft Office (especially Word and Excel). Attention to detail and accuracy in data and recordkeeping. A proactive, teamfocused attitude and willingness to jump in where needed. Previous experience in admin, storage, or customer service is a plus but if youre a fast learner with the right mindset, well support you every step of the way. Why Join Us? At Electrodry, we value every team member and support personal and professional growth. We offer a dynamic and rewarding work environment where no two days are the same. We also offer: A 9day fortnight working roster (available after the first 3 months), supporting a better work/life balance. How to Apply: If you''re ready to bring your skills and enthusiasm to Electrodry, click APPLY and submit your resume along with a cover letter outlining why youre a great fit for the role. We look forward to hearing from you! Application Questions: How many years'' experience do you have as a Service Receptionist? How many years'' experience do you have as a Customer Service Role? How many years of accounts payable experience do you have? Do you have experience in administration? Which of the following statements best describes your right to work in Australia? Do you have data entry experience? Which of the following Microsoft Office products are you experienced with? Do you have customer service experience? #J-18808-Ljbffr