OverviewHousing Manager role at NSW Department of Communities and Justice (DCJ) HOMES NSW, Southern & Western District, Griffith. Ongoing, full-time opportunity with salary around $113,266 $125,72 pa plus superannuation and annual leave loading. Generous leave entitlements including flex leave. Opportunities for learning, development and career progression.What Youll DoManage the day-to-day work of client service teams, providing direction, support, guidance, advice and feedback to team members.Lead a small team of front-line staff who assist people experiencing housing stress, homelessness and related issues.Review operational data and reports to facilitate delivery of quality outcomes, including customer-centred service delivery and strong partnerships for impact.Monitor and contribute to the development and management of housing operations across access and tenancy management in areas with high public housing concentration and social disadvantage.Establish and maintain networks with clients, service providers and internal/external stakeholders to meet client expectations and enable continuous service improvement.Provide expert advice, coaching and support to direct reports to ensure a productive, safe working environment.What Were Looking ForAbility to work independently and as part of a team, managing your own work and team priorities while supporting others to achieve goals.Ability to assist Senior Client Service Officers and Team Leader - Tenancy with complex service issues and policy interpretation.Ability to establish and maintain relationships with internal and external stakeholders.Commitment to teamwork, excellence and continuous improvement.Strong commitment to customer service with an empathic, outcome-focused approach.Minimum Provisional 2 NSW Drivers Licence and willingness to travel to client homes and in the community (corporate vehicle provided).What We OfferChallenging and rewarding career with a flexible, autonomous work environment.Competitive pay and conditions; training and development opportunities to build capabilities.Health & Wellbeing and Employee Assistance Programs; generous leave entitlements including flex leave.Location and Employment DetailsLocation: GriffithEmployment type: Ongoing, Full Time OpportunityGrade: Clerk Grade 7/8Seniority level: Mid-Senior levelJob function: OtherIndustry: Government AdministrationHow to ApplyClick apply, attach an up-to-date resume (maximum 5 pages) and a cover letter addressing the targeted questions. Applications close at 11:59 pm AEST on Tuesday, November 4, 2025.For more information or to apply, contact the hiring manager or DCJ careers pages. If you require an adjustment in the recruitment process, contact the DCJ recruitment team.Inclusion and DiversityInclusion and Diversity lies at the heart of how we recruit. We welcome applicants from a wide variety of skills, experiences and backgrounds, including people with disability, Aboriginal and Torres Strait Islander People, women, LGBTQI+ communities, culturally and linguistically diverse people, carers and other diversity groups. See DCJ website for more information.Other InformationA talent pool may be created for future ongoing and temporary roles and is valid for up to 18 months. Thank you for your interest in this role. Follow DCJ recruitment updates on social media. #J-18808-Ljbffr
Job Title
Housing Manager