Job Title

Overview This exciting opportunity provides support to the sales team who oversee all residential services provided to new and existing customers of Aussie Broadband. Why work for Aussie? Founded in regional Victoria almost 20 years ago, we are local from the ground up. What started in a living room in Morwell has now expanded to every corner of Australia were growing fast and not slowing down. Our fantastic culture lives and breathes our values: Don''t be ordinary, be awesome Think BIG No bullsh*t Be good to people Have fun We are proud to be a B Corp Certified company, which means were good to our people, our customers, and the planet by maintaining the highest standards for social and environmental performance, transparency, and accountability. We care about our community through our Pledge 1% commitment, sponsorship programs and our paid staff community service leave offering. We have been named one of the top employers in Australia by HRD magazine. The good stuff 26 weeks paid parental leave for both primary and secondary caregivers (in addition to any government-paid leave) Discounted internet up to the value of $109 per month 20% off our Mobile services Day to day benefits like flexible working arrangements, Employee Assistance Program (EAP), discounts with big names Celebrating you! With monthly rewards and recognition Internal training and resources for you to continue to learn, grow and achieve your career goals Yearly allowance for amazing Aussie merch Fitness Passport for access to multiple gyms and pools across Australia Lets Talk About You Youre not just familiar with, but a champion of, our core values. You have a high attention to detail with accurate data entry skills Strong computer skills Outstanding personal organisation and time management skills Outstanding communication and interpersonal skills You like to help people You have strong ethics, with full compliance with confidentiality You like a fast-paced, fun environment How will you support our Why? The Residential Sales Consultant provides support to the sales team who oversee all residential services provided to new and existing customers of Aussie Broadband. Youll be involved in the following activities and outcomes: Meeting the prescribed standards and call handling targets and measures Maximising revenue and achieving commission through selling procedures Identifying customers needs through questioning techniques, product usage analysis and the application of standard procedures Providing a range of products and services information to customers to enable them to make an informed decision Meeting the required sales targets based upon opportunity Accurate data entry of customer details into CMS systems Escalating customer complaints in accordance with the Aussie Broadband policy and procedures Ready to join? Hit the apply button to submit your application and our fantastic team will be in touch. Even if you feel you dont meet all the requirements, wed still love to hear your story. We like to think outside the box with the people we hire. If you have any questions, get in touch today with our team at [email protected]. Just a heads up, we cant take applications through email, so make sure you apply via the job link weve set for this role so you dont miss out! #J-18808-Ljbffr