About the Role The NSW Police Force (NSWPF) invites applications for a Technical Support Officer within the Digital Workspace Platform, Technology and Communication Services Command team. The Technical Support Officer will provide broadrange Tier1 support to users across the NSWPF, using a variety of media including infrastructure, environment and software tools to troubleshoot and resolve issues of moderate complexity. What we can offer you flexible work options opportunity to purchase leave annual leave loading corporate wellbeing programs including seminars and the Fitness Passport salary packaging options via superannuation contributions or a novated vehicle lease How to Apply Applications must be submitted electronically via the I Work for NSW website. Include a cover letter (max 2 pages) and a current resume that clearly details your skills and experience relevant to the role. Do not attach copies of qualifications, certificates or other documentation unless requested you may bring these to an interview. Answer each Target Question in the online application or attach as a separate document: Target Question1: What knowledge and aspects of the NSW Police Force motivated you to apply for a role as an IT Technical Support Officer? Target Question2: Demonstrate your understanding of good customer service as a field technician and provide an example from your previous employment. Your application will be assessed on its own merits and relevance. Successful candidates will continue to the next stages of the selection process. Eligibility Permanent resident of Australia or NewZealand citizen Security Clearance Prior to commencement, the successful candidate must undergo a National Police criminal history check and obtain and maintain a Security Clearance as required by NSWPF. Our Commitment to Diversity The NSW Police Force is a diverse employer committed to creating an inclusive and respectful workplace for all employees. We encourage applications from Aboriginal or Torres Strait Islander peoples and from individuals who may identify as LGBTIQ+, have a disability, are culturally or linguistically diverse, and people of all ages. People with disabilities who require further information or specific arrangements for the recruitment process should contact the HR Diversity Team at [email protected]. Indigenous applicants wishing assistance may contact the NSWPF Aboriginal Employment & Engagement team at [email protected]. Contact For further information or enquiries about this opportunity, contact the hiring manager, Matt Sharpham, at 0436406993. Thank you for your interest in this role. We look forward to receiving your application. #J-18808-Ljbffr
Job Title
Technical Support Officer