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Job Title


SAP Trainer


Company : NSW Department of Customer Service


Location : Parramatta, New South Wales


Created : 2025-10-25


Job Type : Full Time


Job Description

Job TitleSAP TrainerDepartmentNSW Department of Customer ServicePay RangeA$113,574.00/yr-A$125,720.00/yrEmployment Type and DurationTemporary, Feb 2026-Aug 2026 (possible extension)LocationParramatta or Sydney Hybrid (inoffice 23 days a week)About the TeamGovernment Shared Services (GSS) is a new division in DCS that leads the way in streamlining processes and transactional shared services, allowing our people to focus on customers and deliver services across more than 100 agencies in 8 NSW Government Departments.What You Will DoDeliver highquality, engaging SAP training sessions (virtual via MS Teams) for end users across various NSW Government agencies.Support the rollout and onboarding of agencies to the myWorkZone SAP solution, ensuring alignment with the overall learning and change strategy.Collaborate with the SAP Learning Lead and Change Management teams to maintain consistency of messaging, training materials, and user experience.Design, develop, and contribute to continuous improvement of training content simulations, Quick Reference Guides and eLearning modules.Provide posttraining support and coaching to ensure effective adoption of the system.Gather learner feedback and assist with evaluation of training outcomes to inform future delivery improvements.Work closely with stakeholders, Product Team, and functional experts to ensure training content reflects current business processes and system functionality.About YouYou are a highly experienced SAP Trainer who is a team player with a passion for helping people learn and adapt to new systems. You are adept at working in fastpaced, complex, multiagency environments and can tailor your training approach to different audiences and learning styles.Essential Criteria5+ years'' experience across multiple S/4HANA implementations delivering enduser training for SAP (HCM, FI, Procurement, Reporting).Experience supporting largescale system implementations or business transformation projects.Proficiency in developing highquality training and learning resources using Enable Now.Strong communication, facilitation, and stakeholder engagement skills.Proven ability to creatively adapt training delivery to suit diverse audiences and environments.Strong organisational and timemanagement skills, with the ability to manage competing priorities.Experience working on public sector or government transformation projects.Familiarity with myWorkZone or NSW Government digital transformation initiatives.Required DeliverablesAn uptodate CV (max5 pages) and a cover letter (max2 pages) outlining how your knowledge, skills and experience are aligned with the role. In your cover letter please share your motivation for applying and your relevant skills.AssessmentPlease note that assessments will be conducted for this role application review, interview, workplace assessment and reference checks.SalarySalary Grade7/8, with the base salary for this role starting at $113,574 base plus superannuation.Closing Date4th Nov2025, Tuesday, 9:59amContactJyothsna Jain [email protected] & InclusionBelong in our diverse and inclusive workplace. We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact [email protected] or 0294948351. #J-18808-Ljbffr