Engaging and inclusive team environment where you can be yourself while delivering a consistently good shopping experience for our customersSupport in your leadership role through the Store Leadership Pathway providing the next chapter to your career in retailBut wait, theres more attractive team benefits & perks with brands youll know and love! About the role Our Department Manager roles continue to shape your future to an interesting, fulfilling and exciting career at Woolworths Group. Supported by our Store Leadership Pathway, you will be able to develop your leadership skills and department capabilities to lead your department and continue to build your career. Department Managers are responsible for endtoend leadership of their department, fostering a connected, flexible and highperforming team committed to serving our customers and communities. As a leader who cares, you will play a key role in the daytoday functions of the department while working closely with the store leadership team and team members to ensure we provide our customers with a great shopping experience and our team with a great place to work. Its important to us that everyone has the opportunity to reach their full potential and being a Department Manager is the next step for many towards their career in Store Management or Support, for others its the opportunity to become an expert in your field the choice is yours! What youll do As a Customer Service Manager at Woolworths Supermarkets your customer service, communication and planning skills will help to effectively roster your team to work together to reduce queue wait time, improve customer pickup experience, manage tobacco inventory and legal compliance. What youll bring Ability to engage and role model ways to delight our customers through Everyday ACTs - Acknowledge, Care & Thank. Make safety a top priority for team and customers by ensuring correct processes are followed in store A strong desire to lead department operations providing leadership support to your team on a daytoday basis An ability to work well with others through collaboration to achieve great outcomes and grow your knowledge Awareness of your own leadership style and desire to grow into a future leader An appreciation of the value to working across stores to enable a positive entire shopping experience for our customers A curious mindset to develop your own skills and capabilities to support you to take the next step in your career What youll experience Get ready to level up your skills! Opportunities to grow your career through our Stores Leadership Pathway which provides foundational skills through purposeful exposure, experience and learning. More time for you to conquer your personal life we understand that flexibility means different things to different people. Lets discuss what flexibility looks like to you and how we might be able to support you. Workplace support which includes 24/7 access to the Sonder App for you and your family. Paid parental leave for primary caregivers with access to Grace Papers which provides resources on balancing family & work! Take time off when you need it a progressive and competitive leave policy that gives you more space to focus on what truly matters to you. Everyone belongs Woolworths Group. We believe that diversity, equity, inclusion and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our teams diversity brings to our business, our customers and our communities, and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. We encourage all candidates to apply. Please let us know in your application if we can support you with any adjustments in the hiring process. #J-18808-Ljbffr
Job Title
Customer Service Manager