External Sales Team Administrator/Coordinator Location Northampton Location Northampton Salary Circa 30,000 if part time hours this salary will be pro rata Sector Entertainment Degree Discipline & Classification UCAS Points N/A About Our Client Our client is an award-winning firm based within the world of Entertainment. Our clients product can be found everywhere. They operate on the stages and in concert halls, in theatres and all types of other venues; if you have visited Glastonbury or a range of other concerts/festivals you will have seen their abilities in action. The company is very proud of its independence and private ownership. This ensures the business remains agile, efficient, decisive and focussed on producing genuinely creative tools for an imaginative and exciting industry that constantly pushes boundaries. Please note full time and part time hours across Monday to Friday are both considered. Why This Role Matters: This role is central to ensuring our sales team operates efficiently and effectively. By managing the logistics and administrative aspects of the sales process, the Sales Administrator helps drive productivity and improve client satisfaction. We are looking for a detailoriented and proactive Sales Administrator to support our external sales team by managing appointment scheduling, diary planning, CRM updates, and client communications. This newly created role is designed to enhance the efficiency of our sales operations, enabling our salespeople to focus more on revenuegenerating activities and customer engagement. Key Responsibilities: Daily Tasks: Coordinate with external sales personnel to confirm daily appointments. Contact clients to confirm arrival times and communicate any delays or changes. Manage rescheduling and resolve scheduling conflicts promptly. Follow up with salespeople after meetings to update CRM notes and record next actions. Arrange followup meetings with clients as needed. Coordinate with the demo team to confirm availability and schedule demonstrations. Pass customer requirements to relevant internal teams (e.g., proposals). Weekly Tasks: Collaborate with sales personnel to plan and optimise their forward diaries for maximum clientfacing time. Research and contact existing and potential clients to arrange callin appointments. Systematically update CRM records to ensure accuracy and completeness. Support the sales team in maintaining strong client relationships through timely and professional communication. Generate management reports on meeting volumes, client interactions, and other key metrics. Additional Responsibilities (as needed): Book hotels for overnight stays. Organise factory visits. Coordinate events, such as visits from our demonstration truck. Skills Required Strong organisational and timemanagement skills. Excellent communication and interpersonal abilities. Proficiency in CRM systems and Microsoft Office Suite. Ability to work independently and manage multiple priorities. Previous experience in a sales support or administrative role. Opportunity to attend some exciting music events/exhibitions for example Glastonbury. Pension HOURS OF WORK: Monday to Thursday 09:00 17:30 & Friday 9:00 17:00. 1 hour lunch. Part time hours will also be considered across Monday Friday (school hours) HOLIDAY: 20 days holiday plus bank holidays, growing with each year of service up to 25 days plus bank holidays. Please complete the below web submission form and a consultant will be in touch soon. #J-18808-Ljbffr
Job Title
External Sales Team Administrator/Coordinator