Job Title

Administration and Customer Service Officer Join to apply for the Administration and Customer Service Officer role at Cleanaway Waste Management. Reporting to the Branch Manager, you will be the first point of contact for our valued customers and play a crucial role in providing administrative support. You''ll have the opportunity to engage with customers and the municipal council via phone and email to address inquiries, resolve issues, and ensure a positive customer service experience. Key Responsibilities Assist customers over the phone and via email in a friendly and professional manner. Assist with general administrative tasks such as filing, copying, and data entry. Deliver excellent administration and customer service to allocated contracts and sites. Develop positive working relationships with other support functions and stakeholders to meet and exceed customer needs. Reconcile, report, and audit asset management as required. Maintain accurate data records and ensure consistent execution of the end-to-end processes in compliance with company policies and finance timelines. About You Proven experience in a customer service or administrative role. Excellent communication skills, both verbal and written. Strong organizational skills with the ability to multitask and prioritize effectively. Proficiency in Microsoft Office suite (Word, Excel, Outlook). Positive attitude and willingness to learn. Ability to work independently with minimal supervision. Why join Cleanaway? Attractive salary package Career development opportunities Paid parental leave Great company benefits: Annual employee share plan offer, novated leasing, optional flu vaccinations, EAP access, discounts on private health insurance, company discounts + much more! Our Process Our recruitment process involves a number of checks including, but not limited to, criminal history, medicals, drug & alcohol testing, as well as verification of qualifications, licences and right-to-work status. All internal applicants will receive a notification within 2 weeks of the closing date of this advertisement. We are dedicated to improving employment outcomes and encourage applications from Aboriginal and Torres Strait Islander peoples. We also welcome candidates of all ages, abilities, gender identities, experiences (including veterans), and cultural backgrounds. If you require any adjustments during the recruitment process, please contact us by emailing [email protected]. Applications close: 16 Nov 2025 AUS Eastern Daylight Time Vacancy No: 522815 Work Type: Permanent - Full Time Location: Bega NSW Australia Categories: Administration, Customer Service Senior level: Entry level Employment type: Full-time Job function: Other Referrals increase your chances of interviewing at Cleanaway Waste Management by 2x #J-18808-Ljbffr