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OverviewJob Title: Telstra Retail: Customer Service & Sales ConsultantEmployment Type: PermanentClosing Date: 30 Dec 2025 11:59pmJob DescriptionOur purpose is to build a connected future so everyone can thrive. Working in a Telstra Retail Stores is not a job, its an opportunity for tech-curious problem solvers to build a meaningful career within an iconic Aussie brand.Every day is different. A Telstra Retail Consultant focuses on helping customers connect faster, better, smarter with outstanding in-store service. You will be continually trained on the latest technology and gadgets, and your knowledge, progressive sales approach, and consultative service will empower you to support and provide solutions for customers.We offer a range of benefits and opportunities to grow your career at Telstra.What youll doDelight Telstra customers with outstanding in-store service and guide them through the customer journey.Identify the products and services customers need to transform their telecommunications experience.Build connections with a variety of new and existing customers and develop customised solutions for them.Create and execute solutions that help customers connect faster, better, and smarter.Support and learn about the latest tech and gadgets through ongoing training.Were hiringLocations: Toowoomba (Grand Central); Warwick; DalbyRoles: Casual, Part Time, and Full-Time availableStore hours vary; search your store for specificsWhat were looking forAbility to easily build a connection with a variety of new and existing customersAppetite to quickly develop customised solutions for customersDrive to reach (and exceed) sales targets and KPIsLearns and grows within the rolePositive and resilient approach to customer service in a busy environmentExperience in a customer-facing roleBenefits30% off Telstra servicesExclusive discounts and offers across 240 brands and partnersFlexible, inclusive parental leave optionsUnlimited access to 17,000 learning programsMonthly performance rewards and recognition programsBenefits Your Way TelstraRecruitment processAfter youve submitted your application, an assessment supported by Hire Vue will be conducted. Please monitor your email for next steps.Commitment to diversity and flexible workWe are committed to building an inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from diverse backgrounds and abilities. We have zero tolerance for harassment and prioritise a safe, thriving workplace. We support flexible work arrangements and welcome you to share your pronouns and any reasonable adjustments needed during recruitment. #J-18808-Ljbffr