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OverviewAt Sephora, we believe that beauty thrives in diversity and discovery. Our purpose is to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us. Sephora is part of the Global Louis Vuitton Moet Hennessey Group, the world''s largest luxury goods conglomerate. Across Australia and New Zealand, we have circa 35 stores, a growing online platform, and plans to expand year on year. Our head office is based in Sydney CBD.Join Sephora and be part of the Management team in our Sunshine Plaza store, as Floor Manager (Senior Beauty Advisor) on a Full-Time basis. This is your opportunity to bring your passion, share your knowledge, and make your mark at a leading global beauty retailer.We would love to hear from you if you are open to joining a high-energy retail environment that delivers exceptional client experiences.The opportunityAs a Floor Manager, you will be our Senior Beauty Advisor and you''ll support the Store Manager and Assistant Store Manager in leading the store team in a fast-paced and exciting retail environment to deliver an unbeatable client experience. You''ll play a key role in:Being the role model to your team by showcasing the Sephora experience to customers through embodying Sephora''s DNA of delivering a curated, innovative prestige beauty experience.Driving a selling culture to exceed KPI''s and consistently raise the performance and capability of your team through coaching and supporting their growth and development.Utilising and interpreting reporting data to support operational decisions by working closely with the Store Manager, Assistant Store Manager and fellow team of Senior Beauty Advisors.Facilitating open communication with your team by providing effective feedback and consistent communication with the Management team.Serving as the point of contact when being the Manager in Charge (MIC) for client and cast member matters within a fast-paced environment to confidently make store decisions.In this role, you will have the opportunity to work across all our categories from beauty, skincare, haircare, and wellness; as well as store functions of sales, management, and back-of-house operations.You will be equipped with initial onboarding training and continuous learning through our unique online learning platform and field trainers to help clients discover Sephora''s amazing offerings. By being part of Sephora and the LVMH community, your options for discovery and career growth are endless.We would love to hear from you if:Are open to working a rotating roster to support store needs.You have previous retail management experience across areas of managing profit and loss, sales forecasting, people management & training, stock control and visual merchandising.You have proficiency in using Microsoft Office Suite to interpret and input data for daily reporting.You''re a hands-on leader who loves being on the sales floor to motivate, coach, and help your store team members succeed.You''re passionate about excellent client service and experiential retail to ensure your store represents the Sephora brand.You have a passion to maintain a strong and positive culture where everyone is valued, recognized, and enabled to succeed through feedback and career development, coaching, learning, and recognition.You have a drive for results with a history of exceeding sales targets and KPI''s.Please note that each of our stores has unique needs. Only Australian Citizens or Permanent Residents will be considered for this opportunity.As our busiest days of trade are between Thursday and Sunday, the ideal candidate will be able to provide 5 full days of availability across key trading times including late nights, weekends, and public holidays.Your applicationSephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.If you require reasonable adjustments to any part of our recruitment process, please share those requirements when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.Sephorau2019s stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969. The House provides a superior selection of quality products and keeps pace with the latest trends. The house is built upon the talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn. With the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients. At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world. #J-18808-Ljbffr