YOUR OPPORTUNITYWe are looking for an enthusiastic full timeCustomer Care Consultantto join our Trade Storeteam based in Mt Gambier SA, to provide an exceptional level of service to our growing customer base.In this key role, you will support our trade store by serving customers face to face and attend to other activities including stock-takes, shelf price maintenance and stock top-ups ensuring that goods are stored neatly.By joining our passionate well established team, you will have the opportunity to grow, develop, have fun and make a positive difference to all our customers.What Youll Do:Be the first point of contact for our customers in person and via phone/emailProvide expert advice on our wide range of industrial productsMaintain a clean, well-stocked, and visually appealing shopfrontCollaborate with internal teams to ensure smooth service deliveryUphold our safety standards and contribute to a positive team cultureSome warehouse duties and lifting will be requiredWhat Youll Bring:Previous experience in customer service (retail or trade preferred)A current and valid drivers licence is essential and Forklift licence desirableWell-developed customer service skills with a customer first approachClear written and verbal communication skillsEffective computer skills including Microsoft SuiteSelf motivated, problem solver and time management skillsWhat''s In It for You:Permanent salary and incentivesTeam member discounts at Bunnings, Target, KMart and OfficeworksContinuouscareer developmentto gain new skills and knowledgeAbility to purchase up to 4 weeks additional annual leaveAttractive Wesfarmers share plans every yearHighly successful ReferAFriend program - earn up to $2,000 for each referral!Team events, celebrations and development opportunitiesDiscounted offers from over 300 corporate partnersAttractive parental leave policy and moreFree onsite parking and more!NEXT STEPSIf you meet most of the criteria listed above and would like to be considered for this opportunity, please send your application today. We will be contacting suitable candidates as we receive them.As part of our recruitment process and commitment to safety, you will be required to undertake background checks (which will include a pre-employment medical assessment involving drug & alcohol testing).Blackwoods also promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTQI+ community and people with disabilities.OUR STORYBlackwoods is Australias leading supplier of industrial and safety supplies. For over 140 years, we have supported businesses big and small with our range of over 300,000 products from the worlds best brands. From the Sydney Harbour Bridge to the railway and your local mechanic, we supply what our customers need when they need it, along with unparalleled expertise and service from our passionate team.With a national footprint of over 50 branches and 6 Distribution Centres, our people are at the heart of everything we do. Being a part of the Wesfarmers group, also means that we have endless opportunities to make a difference, so join us, and lets help more people build a better Australia. #J-18808-Ljbffr
Job Title
Customer Care Consultant - Trade Store - Mt Gambier