Job Title

OverviewSpecial Care Nursery Ward ClerkPermanent Full-time | 80 hours per fortnight | 5 weeks annual leave + monthly day offBox Hill Hospital | Ward 3.3 | Close to cafes, public transport and shopsCulture of learning and improvement | Partner in care at a leading health serviceEastern HealthEastern Health is one of Melbournes largest public health services. We provide a range of emergency, surgical, medical and general healthcare services and have a proud history of serving a diverse community.Our Employee Value Proposition is Being a part of Eastern Health means belonging to a welcoming team of healthcare experts.This statement aligns with our promise to our communities, patients, consumers and staff that we will be HEALTHIER TOGETHER. Bolder than a vision for the future, our promise calls us to action. We know that working together is the only way we can achieve what is necessary for a healthier future.About the roleThe Special Care Nursery at Box Hill provides a family centred approach to our families in our care. We are a 12-bed unit that care for unwell babies that range from premature to full term older babies.To be part of the team you will need to be innovative, friendly and collaborative.Our Nursery is passionate about providing best care, everywhere for our families that attend Eastern Health.The ward clerk is fundamental to ensuring quality customer service, and administration duties including receiving phone calls, contacting medical staff, coordinating the in-charge phone, customer service duties, answering the door to families, ordering consumables, attending to admissions and discharges as well as being part of the team for theme dress up days and celebrating special events.About youTo be successful in this role you will possess :Previous experience within administration (previous experience in health care ideal)Commitment to providing exceptional customer serviceCompetent in computer literacyHighly developed interpersonal skillsA strong commitment to high quality careThe ability to work as part of a diverse teamExcellent communication and organisational skillsHealthcare workers are strongly recommended to follow COVID vaccination recommendations provided in theAustralian Immunisation handbook (based on ATAGI advice). Seasonal vaccination against influenza is a mandatory requirement of this role and an offer is conditional on this being up to date prior to employment.What we offerEastern Health offers a variety of fantastic Employee Benefits, view the extensive range here!Mentor and Shadowing programAccess to discovery days across our 50 sitesStudy and professional development leaveFriendly & supportive teamsCommitment to Diversity, Equity and InclusionFitness Passport for work-life balanceEmployee Assistance program accessible for you and your loved onesFlexible working hours and excellent entitlementsSalary packaging options and an employee benefits schemeAccess to Private Health Insurance offersDigital upskilling, such as excel and Power-Bi trainingCafes at all of our HospitalsNext StepsApply online if you feel we are a good match, you have the skills and qualities to make a difference, and are eligible to work in Australia.We review all applications when we receive them, and we notify unsuccessful candidates.If you are shortlisted, we will be in touch to arrange an interview, and you must complete a National Police Check.Good to knowWe are an equal opportunity employer and actively promote equality for people of all races, ethnicities, gender identities, sexual orientations, and for people living with disability within the communities we serve and our Eastern Health team.We provide a culturally safe and welcoming environment for Aboriginal and / or Torres Strait Islander employees.As a child-safe organisation, we ensure child safety and wellbeing is embedded in our everyday culture.Vaccination and screening for immunity to vaccine-preventable disease is a mandatory requirement of this role.Advertising may end before the closing date.We do not accept recruitment agency applicationIf you are a current Eastern Health employee please ensure you log in with your internal Eastern Health account to apply for this or other roles.Please click here for the Position DescriptionContact Person : Melissa AndrewContact Number : (03) 9975 6351Contact Email : [email protected] Posting End Date : 15 / 11 / 2025Need help submitting your application?Just contact the Hiring Manager in the advertisement or call the Talent Acquisition Team on (03) 9955 7555 (Option 1)Click Here for the Candidate Guide also for help in our recruitment process!Our Values in ActionRespect for all | Safe always | Partnering in care | Learning and improving every day" #J-18808-Ljbffr