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About The Elwick Hotel The Elwick is part of The Vantage Hotel group that comprises 12 community-based hotels around Tasmania. The Ewick hotel is located in the heart of Glenorchy, was established in 1904, making it over 120 years old. Situated on Main Road, the hotel has been a central part of the Glenorchy community for many years and has maintained its historical charm while serving as a gathering place for locals and visitors alike. What you can expect in a day in this role In this role, you will be responsible for attending to inquiries from our gaming patrons, preparing and dispensing beverages, and providing exceptional customer service. Some of your day-to-day duties will include: Managing and maintaining gaming functions and operations Managing TAB functions Day-to-day operations of gaming rooms Assisting patrons with both food and beverage orders, inquiries and complaints Uphold cleanliness and hygiene standards What you will bring to the role Along with excellent customer service and the ability to take initiative, you will have: Demonstrated cash handling proficiency Knowledge of all gaming machine regulations, compliance, operations, and procedures An understanding of food & beverage products and services A professional & mature can do attitude with the ability to work autonomously Current Responsible Service of Gaming Certificate (RSG) Current Responsible Service of Alcohol Certificate (RSA) Keno Writer & Gaming Machine Attendant or Senior Keno Writer and Gaming Machine Supervisor Certificates and TAB would be advantageous Please note that to be successful in this role, you need to be able to work a variety of night and weekend shifts, which may include public holidays. A successful candidate in this role may be subject to pre-employment and ongoing screening checks. What you can expect from us The Elwick is a part of Federal Hospitality (including 12 local hotels in the Vantage Group, Wrest Point, Saffire, and Macq01) and offers: Access to hundreds of discounts across many brands, helping you save on everyday expenses, including phone bills, fuel and groceries, fashion, restaurants, and entertainment Supportive work environment with learning and development opportunities Staff discounts across Federal Hospitality properties Free parking and staff uniform Interested? Take the next steps to apply If you have additional questions or would like a conversation with us, please contact McKeag Jensen at [email protected] If this isnt the right role for you but youre interested in working at one of the Federal Group properties, please check out all of our current vacancies on our website, Federal Hospitality Careers. #J-18808-Ljbffr