Job Title

Overview JOB REF FER703299. Busy customer facing position where you will provide continuous high quality customer service. 8 month full time fixed term contract opportunity in Albany. Great opportunity for an experienced individual who enjoys working with a diverse group of people. About The Role You will contribute to CSBPs growth and profitability by providing high standards of customer service and performing administrative functions through the efficient and cost effective provision of services to Distributors and end user Customers. You will liaise with internal departments (Despatch, Sales) and key external stakeholders including customers, fertiliser distributors and sales agents, service contractors, suppliers and fertiliser road transport companies. This is a fantastic opportunity to develop your skills and make an impact in our growing business. Responsibilities Support CSBPs credit client administration (invoicing, banking, reporting). Ensure communication and liaise with Accounts departments. Scheduling and arriving and despatching of customer products. Conduct a professional efficient service to Regional/Area Managers and customers, providing information on all administration and Marketing Programmes. Liaise with sales team to manage intake stock and customer intake forecasts. Undertake bulk waste recordings and record contractor hours. Coordinate with sales and operations as to product availability. Prioritising safety for yourself and others in all practices. Qualifications and Skills A background in customer service, with a high level of integrity. Excellent phone manner and overall communication skills. High level of attention to detail and ability to work unsupervised. Ability to work on a rotating shift roster, including early starts, late finishes and occasional Saturday shifts. Strong organisation skills with the ability to handle and prioritise multiple tasks. Experience using computerised sales systems and proficiency in MS Office applications. High level of problem solving capability and the ability to learn new systems quickly. Ability to handle a high volume of work and challenging situations. Ability to work in a flexible work environment. As part of the recruitment process, a pre-employment medical including a Drug & Alcohol test may be required. Why Wesfarmers Chemicals, Energy and Fertilisers (WesCEF) Right now at WesCEF, we are looking for ambitious individuals eager for the chance to shine and thrive in their career. We offer recognition and reward for making a real impact every working day. We are committed to building a talented, engaged and diverse team who reflect the communities we work within. Our work environment embraces a mix of thinking, skills and experiences, which helps us deliver innovation and improved business results. We encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islander people. Application Timeline Applications close 5pm (AWST) Wednesday 22 October 2025. Our recruitment process includes checks such as psychometric assessments, police checks, medical, drug and alcohol testing, right to work checks, qualifications, due diligence, and reference checks. We reserve the right to commence the recruitment process prior to the closing date. Agency applications will not be accepted. #J-18808-Ljbffr