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Job Title


Customer Experience Agent/Vehicle Detailer


Company : NRMA


Location : Hervey Bay, Australia


Created : 2025-10-28


Job Type : Full Time


Job Description

Customer Experience Agent/Vehicle DetailerCasualDepartment: Customer Experience AgentAt SIXT Australia, we''re revolutionizing car rental. We believe it should be as exciting as a road trip something to look forward to! We transform everyday mobility into memorable experiences with premium vehicles and service. It''s in our DNA, blending Aussie spirit with German heritage Das Ist Good. As part of the NRMA family, a trusted member-owned brand, we provide SIXT Star Service, ensuring every move is a memorable experience.Are you a talented customer service representative?Are you ready to bring your sales expertise to a fun and dynamic role?Join #TeamOrange today!SIXT Australia is on the lookout for a casual Customer Experience Agent/Vehicle Detailer to join the team Hervey Bay Airport. At SIXT, you can fully showcase your strengths. Youll ensure customer satisfaction, manage our vehicle fleet, and take on a variety of tasks in the branch.Everything you need to know about our vehicles, youll learn with us.Your role at SIXTYour key responsibilities will include:You will create the best rental experience by maximizing sales and service opportunities for every customerYou are an expert on all vehicles in the SIXT fleet, actively promoting and selling additional vehicles and optional extras that align with each customers preference, whilst delivering excellent customer serviceYou will manage our premium vehicle fleet whilst selling additional services that cover the whole topic of car rentalYou will also assist with driving, detailing and valeting carsSales Expertise: You are a natural sales talent and enjoy assisting customers face to face and on the phone and online.Flexibility: You are willing to work a rotating roster between 6am and 6pm, Monday to Sunday, including school holidays, weekends, and public holidaysCommunication: You will have exceptional written and verbal communication skills.Attention to detail: You will have a keen eye for detail and take pride in your work.Experience in sales in retail, dealership, technology, insurance or real estate is preferable, however not essential.As part of our recruitment process, successful applicants will be required to complete a National Criminal History Check and a pre-employment medical check, including drug and alcohol screening. Please note that all candidates will need a current provisional or full drivers license and working rights in Australia.What we offerAt SIXT we arent just about discounts (although you do get these too). We offer benefits to help make work and life just right for you!$29.70 + casual and shift loadings + monthly incentives $$Progressive flexibility and well-being benefits to balance all of life''s prioritiesComplimentary myNRMA Rewards membership including discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much moreEmployee referral program where you may be eligible for a referral bonus of up to $2,000Potential to grow, progress or relocate your career and move around the NRMA Group or different locations with us. Were for inclusion, diversity, and representing the customers and communities we serve. Thats why we welcome applications from First Nations Australians, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be part of our team.If youre ready to rev up your career and be the driving force behind happy customers, we''re excited to hear from you. Apply now or visit ourcareers site to find out more. Join Team Orange today! #J-18808-Ljbffr