Job Title

133 Russell St, Melbourne VIC 3000, Australia QT Melbourne QT Melbourne is part of EVT, and being part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you''re seeking to be part of the kind of wow-factor moments you can help shape, then you''ve come to the right place. About EVT As market-leading experience creators, we bring to life some of the best-known brands and properties in entertainment, ventures, and travel. Our portfolio includes over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award-winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection by EVT and Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few. About QT QT Hotels & Resorts is EVTs premium lifestyle hotel brand, with locations in Australia, New Zealand and Singapore. Pioneers behind the philosophy of expect the unexpected, every property delivers an experience that combines local influence with QTs signature quirk. And our people? With personalities as diverse as each property, individuality is more than encouraged. About the Role At QT Melbourne, we believe that luxury lives in the detailsand as our Executive Housekeeper, youll be a key player behind the scenes, orchestrating a flawless guest experience through immaculate presentation and seamless service. This pivotal role ensures the cleanliness, orderliness, and overall satisfaction of every guest who walks through our doors. Youll lead a housekeeping team and collaborate closely with other departments to deliver the signature QT experience. Skills & Experience Proven experience as a Housekeeping Manager in the hotels or similar industry, with a strong grasp of cleaning techniques and operational standards. Exceptional organisational and time-management skills, with a focus on delivering high-quality results efficiently. Strong interpersonal and collaboration skillsable to build team cohesion, promote diversity, and influence outcomes through empathy and insight. Confident communicator who adapts style to suit different audiences, presenting information clearly and with impact. Resilient and dependable under pressure, maintaining a positive outlook while consistently meeting guest and business expectations. Commercially minded, with an understanding of how to optimise resources, manage risk, and contribute to overall hotel performance. Key Accountabilities Lead, train, and support a high-performing housekeeping team, fostering a positive and collaborative work environment. Maintain exceptional cleanliness and presentation standards across guest rooms, public areas, and back-of-house spaces. Conduct regular inspections and implement quality assurance procedures to uphold brand standards. Manage inventory of cleaning supplies and linens, ensuring cost-effective stock control and timely replenishment. Address guest concerns with professionalism and collaborate across departments to deliver seamless service. Oversee departmental budget, monitor expenses, and drive efficiencies without compromising quality. Assist with rostering, staffing levels, and cost control to meet financial targets and maintain service quality. Benefits & Perks Incredible team member discounts from your first day on-the-job. 50% off stays at EVT hotels Rydges, QT, Atura, Lylo and more. $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more. Awesome winter and summer savings and discounts at Thredbo. Rapidcareer growth opportunities through our EVT network. Local community involvement, volunteering and charitable giving. Australia and NZs largest and most diverse experiences company. Join the team at QT Melbourne and become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day. When you click apply, youll be taken to our secure EVT careers portal (powered by Dayforce). This is our official system for managing applications across the EVT Group. Youll simply enter your details and answer a few quick screening questions so we can get to know you better. 133 Russell St, Melbourne VIC 3000, Australia #J-18808-Ljbffr