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Job Title


Shop Assistant


Company : OTR Group


Location : Karratha, Western Australia


Created : 2025-10-28


Job Type : Full Time


Job Description

Smokemart & Giftbox Karratha - Sales AssistantAdd expected salary to your profile for insightsFor over three decades, Smoke Mart & Giftbox has been the go-to destination for all things tobacco and gifting. We not only pride ourselves on providing customers with quality products and specialised service but also promoting a supportive and positive culture for our team. We can proudly say that the SMGB team supports equality and diversity, which is reflected throughout all our departments and our more than 250 stores nationwide!Today, SMGB is part of the Viva Energy group an ASX-listed powerhouse with a driving ambition to become Australias largest convenience retailer. Combining Viva Energy Australias incredible network of more than 1,000 locations around the country with SMGBs wholesale tobacco distribution channel, we are now able to offer our amazing range of products and services on a truly grand scale.There has never been a more exciting time to join our team as we set out to redefine the retail landscape in Australia.More about you Sales AssistantThe ideal candidate will have a customer first mentality with a strong passion for creating a fun, authentic shopping experience. You will be part of a progressive business which values and supports internal career growth. We are looking for a team member who thrives in a busy sale driven environment, whilst having a laugh (and the occasional dance-off!) with each customer that walks through our doors.Your role:Providing high levels of customer service and building strong rapportSound Cash Handling and EftposLearn and maintain solid product knowledge across all pillars of the businessMaintain high level of store standards, assist with merchandising and presentationWork towards budgets, targets and KPIsAssist with stock control and quality managementFollow national legislation, WHS and security guidelinesYou will also have:A passion for meeting and exceeding sales targetsProven ability to work within a fast-paced retail environmentA happy, friendly and energetic personalityA desire to deliver high quality customer serviceValid Police Check Report is required if successful in interview stageWould you like to know more? If your passionate about customer service and want to build a career with an iconic brand, hitApply Now!Unlock job insightsSalary match Number of applicants Skills matchRetail & Consumer Products 1,001-5,000 employeesOTR began in 1984 as a family-run BP service station in South Australia. Today, it is part of the ASX-listed Viva Energy Group, driven by an ambitious vision to become Australias largest convenience retailer. Together, Viva Energys expansive national footprint and OTRs history of innovation have created a network of over 1,000 convenience locations across the country.The OTR Group also manages the national retail chain Smokemart & Giftbox (SMGB) and licenses 92 Quick Service Restaurants, including leading brands such as Hungry Jacks, Guzman Y Gomez, Subway, Oporto, Wok in a Box, and Krispy Kreme SA.OTR began in 1984 as a family-run BP service station in South Australia. Today, it is part of the ASX-listed Viva Energy Group, driven by an ambitious vision to become Australias largest convenience retailer. Together, Viva Energys expansive national footprint and OTRs history of innovation have created a network of over 1,000 convenience locations across the country.The OTR Group also manages the national retail chain Smokemart & Giftbox (SMGB) and licenses 92 Quick Service Restaurants, including leading brands such as Hungry Jacks, Guzman Y Gomez, Subway, Oporto, Wok in a Box, and Krispy Kreme SA.To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage. #J-18808-Ljbffr