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OverviewBe part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.At RACV Royal Pines Resort, a short drive from Surfers Paradise set on a championship golf course with spacious rooms and authentic culinary experiences, enjoy the best of tourism and have room to grow in a changing industry that''s yours to shape. Join our supportive leisure team whose job it is to help people live their best lives whether theyre on holiday, visiting an attraction or treating loved ones to a special experience.About this OpportunityResponsibilitiesProviding a high standard of customer service to our guestsSupervising guest facilities, interacting, communicating, guiding and setting boundaries and expectations, to ensure the pool rules are followed and a safe environment is maintainedMonitoring & Responding to Aquatic Facilities pool & water parkActively maintaining a clean aquatic environmentEnsuring a safe workplace is maintained adhering to policies and proceduresCompleting daily checklists & report issuesIdentify maintenance issues, improvements, safety issues and risksAssist the food & beverage team to manage pool side or outlet servicesAssist the front office team with concierge/porter or reception duties, as requiredWhat youll need to be successfulAvailability and flexibility to work shifts between 7.45am to 6.45pm on a rotating roster including weekends & public holidaysPrevious experience in an aquatic pool lifeguard role, in a 4-5 star hotel/resort, or similar environmentValid QLD Working with Children Check, essentialResponsible Service of Alcohol Certificate, essentialExperience administering first aid, strong swimming ability, knowledge of pool safety practices & high cleanliness standardsExcellent interpersonal and communication skills to build positive relationships with guestsDisplay a positive attitude, work well in a team environment & flexibility to support various areas of the resortShow attention to detail, use initiative and be proactive to work efficiently and take pride in your workAbility to respond to feedback, remain calm under pressure and resolve difficult situationsKnowledge of hotel/resort operations, local tourism sites & events, desirableExcellent personal presentationWe are OfferingCompetitive casual hourly rate + penalties evenings, weekends & public holidaysGenerous employee benefits & discounts on RACV products & 10 resortsEmployee of the month awards & recognition + healthy team cultureTraining, development and career progression opportunitiesLaundered uniformComplimentary parking onsiteThe RACV differenceCurious about where this role could take you? Explore endless opportunities a diverse business can provide and grow your career in more ways than one.Application processYou can learn more about the RACV at careers.racv.com.auApplicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.Applicants for this role will also be required to provide evidence that they have a current Working with Children Check or willing to obtain a Working with Children Check.Additionally, applicants must confirm their ability to perform the inherent requirements of the position as outlined in the Job Task Analysis - Leisure Attendant and whether any reasonable adjustments may be required.At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.Submit your CV via the link below.How to apply:Click Apply Now and log in to your Candidate ProfileIf required, click Forgot your password to receive a link to resetIf you have not previously registered: Click Create an account to apply for our career opportunities; orClick Apply Now and create your Candidate Profile as part of your application #J-18808-Ljbffr