OverviewWe are currently seeking passionate, motivated, and energetic Customer Experience superstars to join our PARC family in a casual capacity. Your bubbly personality and willingness to learn will be assets in a dynamic role as no two days are the same.About UsPeninsula Leisure (PL), a wholly owned subsidiary of Frankston City Council, is an industry leading organisation focused on reimagining community health and wellbeing experiences, currently through the management of Peninsula Aquatic Recreation Centre (PARC) and The Pines Forest Aquatic Centre (Pines) and Frankston Skate Park.Peninsula Leisure has achieved significant milestones, maximising community activation, winning individual and facility awards, widely being recognised as delivering customer excellence through a values driven approach to leadership, and profits generating reinvestment in the facilities.Peninsula Leisure employees receive excellent benefits including complimentary PARC/PINES membership (gym, group exercise and aquatic access), flexible working options and professional development opportunities.A day in the life of our Customer Experience super starsMeeting and greeting members and guests;Responding to emails;Processing transactions in our point-of-sale system;Ensuring all processes and procedures are followed;Cleaning;Undertake administrative tasks as required.Key Selection CriteriaMust be available Evenings, Weekends, and Public HolidaysAbility to work a minimum 3 shifts per week.The ability to work independently and within a teamWell-developed written and verbal communicationMinimum QualificationsCurrent Working with Children Check (employee)The successful applicants must possess minimum qualifications and will be subject to a satisfactory criminal records history check.Apply NowApply now! Please ensure your current resume is attached, along with a cover letter addressing the Key Selection Criteria outlined above and your current availability.Equal OpportunityPeninsula Leisure is an Equal Opportunity and Child Safe Employer that is committed to inclusion and diversity. We proudly promote a workplace that welcomes and includes the unique contributions of all people. #J-18808-Ljbffr
Job Title
Customer Experience Officer