Job Title

OverviewClarence Correctional Centre is located in Lavadia, just: 20 minutes from Grafton, 55 minutes from Coffs Harbour, 3.5 hours from Brisbane, 6 hours from Sydney. The Clarence Valley offers pristine beaches, national parks, and a warm, welcoming community the perfect setting for a better work-life balance. Well support your move tailored to your needs as best we can, with up to $12,000 in relocation assistance (non-cash benefit, per policy).Serco is a place where you can growJoin a team of 12,000+ professionals across Asia Pacific (APAC) and experience a place of challenge, opportunity, and reward. We offer headroom for growth and flexible benefits to suit you in every stage of your life and career, including.Typical earningsTypical earnings start at $70,827 p.a. + super (including penalty rates), with opportunities to earn above $90K p.a. + superFrom March 2026 (pending Fair Work Commission approval), typical earnings increase to $75,077 p.a. + super, with opportunities to earn above $95K p.a. + superHourly rates increase as you achieve Correctional Officer Level 2 and Level 3Leave and benefits5 weeks annual leaveEvery second weekend off a 7-day fortnight rosterUniforms and lunch provided24/7 access to medical & mental health support via SonderFlexible salary packaging optionsOngoing career progression and development opportunitiesA supportive, team-first environment with trusted leadershipRefer a Friend Get Rewarded!Know someone whod be great for this role? Refer them and, if theyre hired, youll receive a Prezzee Voucher. Conditions apply.ResponsibilitiesAs a Correctional Case Officer, you will supervise, manage, and support inmates while ensuring safety, security, and rehabilitation in a respectful and structured environment. Youll be working at Clarence Correctional Centre, helping inmates prepare for reintegration into society.Supervise and manage inmates while promoting rehabilitation and reintegrationConduct searches, monitor inmate activities, and maintain a structured, secure environmentUse communication and problem-solving skills to defuse tense situations and maintain orderWork closely with multidisciplinary teams to ensure inmate welfareQualificationsWillingness to complete Certificate III in Correctional Practice (fully funded)Strong communication, empathy, and resilienceAbility to stay calm under pressure and solve problems with sound judgmentPhysical fitness to meet role demandsA valid Drivers LicenceAs this is a position of trust, shortlisted candidates will undergo a Police Check and full probity assessment.What you can expectAre you ready to do important work that really matters? At Serco youll have access to diverse opportunities across Health, Defence, Maritime, Justice, Immigration and Community Services, with potential to leverage your skills across APAC.We celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans, and people with disability. By joining Serco youll have access to Employee Networks led by colleagues passionate about diversity, inclusion, and belonging.Impact a better future at Serco.NotesWe focus on serving governments around the world. The work we do has touched the lives of millions in Australia, New Zealand, and Hong Kong, and offers opportunities to leverage your skills across our core capabilities in Health, Defence, Maritime, Justice, Immigration and Community Services. This content reflects the recruiters description and may include references to processes (e.g., police checks) and policies (e.g., relocation benefits) that are subject to change. #J-18808-Ljbffr