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Scheduler & Spare Parts Assistant 5 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. About the Role As a Scheduler & Spare Parts Assistant, youll be the organisational heartbeat of our teamkeeping our Electrical, Solar, HVAC, and Plumbing technicians on track and our customers happy. This full-time role is perfect for someone with a vibrant, can-do attitude who thrives in a team-driven environment. Youll play a key role in coordinating daily schedules, supporting technicians, and handling a variety of administrative tasks to ensure operations run seamlessly. Were looking for a proactive, clear-thinking individual with strong computer and I.T. skills. Previous experience in a building or trade-related environment is highly regarded. Youll need an exceptional phone manner for both inbound and outbound calls, solid knowledge of Adelaide suburbs, and a knack for problem-solving. If you have great attention to detail, strong memory recall, and bring positive energy to the workplace, we want to hear from you! The Role: Taking high volume inbound and making outbound calls, gathering client information and informing customers of options and taking the appropriate actions. Manage and respond to online platforms, emails repeat customer enquiries. Experience with 3CX phone system or similar, headsets and A.I controls. Perform quotes, orders, insurance claims and government paperwork to support high-quality service delivery. Customer reengagement contacting people previously engaged with our business (warm calling). Handle customer data confidentially and responsibly. Keep accurate records and update databases within our systems Why We Want You: Strong verbal and written communication skills. Positive, Hardworking and fluent in English. Constantly updating data entry, job information and keeping records accurate. High level of professionalism with problem-solving abilities. Thrives in a faced paced office. Days pass quick! This is a perfect position for someone fresh out of university and looking for the perfect entry into the workforce! If you are dedicated, driven and willing to thrive in this role, please apply now! To be eligible for this role, you must be an Australian citizen or hold permanent residency Job summary If you would like the opportunity to be part of a business that has great work culture, excellent hours and the chance to earn more then Apply now! Seniority level: Entry level Employment type: Full-time Job function: Management and Manufacturing Industries: Appliances, Electrical, and Electronics Manufacturing #J-18808-Ljbffr