Job Title

3 days ago Be among the first 25 applicants Newcastle or Central Coast LocationFullTime Permanent RoleClerk Grade 5/6 $99,938 $110,271 plus superannuation and leave loading The Assistant Tenant Participation Officer will play a key role in building vibrant, engaged, and empowered communities. Working closely with tenants, youll coordinate the development and delivery of tenant engagement initiatives that support Home NSW to improve services by putting the tenant at the centre of what we do. What Youll Do Build transparency and trust with tenants to encourage participation and voice about concerns Develop and implement tenant feedback systems, ongoing consultative/advisory arrangements and mechanisms with residents, families, organisations (government and nongovernment) and the local community Collaborate and analyse results from feedback systems to identify main issues and implement a plan for next steps Coordinate and assist in communitybased projects and activities to increase resident participation in community capacity building and neighbourhood activities Manage key relationships and partnerships to strengthen communication, improve service access, and promote sustainable tenancies across Homes NSW communities Contribute to tenant and community involvement and empowerment planning to improve Homes NSW performance in selected housing management activities Organise and contribute to community meetings and workshops; network with external stakeholders including Council, Education, Police & Indigenous agencies, residents and resident groups What Were Looking For Relevant qualifications and 23 years experience in tenant participation, community development, or community services Engaging, trustworthy and approachable nature Ability to work under tight deadlines and competing priorities Ability to work in adherence to legislation and governing compliance requirements Familiarity with working with people of diverse backgrounds and life experiences Empathetic and resultsdriven nature Highlevel interpersonal and facilitation skills with the ability to build trust and manage sensitive issues Strong motivation and dedication to drive better outcome initiatives Current NSW driver licence What We Offer A challenging and rewarding career Flexible, autonomous work environment Competitive pay and conditions Training and development opportunities to build and maintain capabilities Health & Wellbeing and Employee Assistance Programs Applications close Sunday 9 November 2025 at 11:59pm. If you are interested in this role in another advertised location, please apply to that role directly this role is for the intended location only. To apply directly via the DCJ Careers site, click here. For more information about the role, please click here to download the role description. You may attach an uptodate rsum (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the two targeted questions below with a brief outline on how you meet the requirements of the role. Targeted Questions Question1: In 500 words or less, please describe a time where you utilised tenant or community feedback to develop a plan/program to address, improve and minimise further escalation of these concerns. Question2: In 500 words or less, please describe a tenant or community program, project or strategy that senior management and/or stakeholders were reluctant to engage in. Why were they reluctant and how was this resolved? Contact: Belinda Twomey 0249269352 [email protected] for more information about the role or what its like to work for DCJ. #J-18808-Ljbffr