Job Title

Branch Customer Advisor Banking Bathurst We empower you to make a positive difference for customers and communities, learn, grow, and achieve. Deliver a seamless, consistent, and tailored customer experience every day. If you have proven experience ideally within retail, hospitality, or financial services then we want to hear from you! Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customercentric company in Australia and New Zealand. Key responsibilities Support NABs Tumut Branch by being the first point of contact for our customers; putting them at the centre of everything you do. Identify the most suitable products and services for customers: account opening, unsecured lending and banking transactions. Demonstrate our Smarter Banking options (selfservice and digital) for customers; making banking simple, easy and secure. What we look for A passion for delivering quality, goldclass experiences for NABs diverse range of customers. A team player with a keen eye for detail ensuring every transaction is efficient and accurate. Customercentred thinking and an appreciation for inclusion and the diversity of our customers. The Hours This is a casual role and the hours you may be required to work are Monday, Tuesday, Wednesday & Friday 9:00am 4:30pm & Thursday 9:00am 5:30pm. First six weeks training will be full time across the hours advertised above; after that you will transition to the casual hours of the role. More focus on you All new Customer Advisors benefit from NABs tailored career development programs, upskilling and mobility opportunities to ensure they are set up for success. A diverse and inclusive workplace works better for everyone We know that our people make us who we are. That''s why we have built a culture of equity and respect where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way. Benefits & Perks Banking and financial services discounts Salary packaging Reward and recognition Health and wellbeing Leave options We encourage you to apply at your earliest opportunity as candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted. Location Bathurst, Blue Mountains & Central West NSW #J-18808-Ljbffr