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Job Title


Housekeeping Team Leader


Company : Fresh Hope Communities


Location : Wollongong, New South Wales


Created : 2025-10-29


Job Type : Full Time


Job Description

As a Housekeeping Team Leader at The Tops, you''ll be more than just handson in cleaning and preparationyou''ll guide, support and train the team by setting the standard yourself. You''ll communicate daily with the Housekeeping Supervisor, keep workflows running smoothly, and make sure every guest space reflects the homelike quality and care were known for. Walked across our picturesque Stanwell Tops site at sunrise, enjoying the sounds of the bush as you prepared the accommodation blocks, ready to welcome hundreds of excited school kids arriving for camp. Guided a new team member through our cleaning routines, showing them not just the how but also the why, because at The Tops, we know a spotless bedroom or a freshlooking meeting hall helps set the tone for an unforgettable stay. Stepped in alongside your team to make sure cabins were turned around quickly and to the highest standard, knowing that every bed made and every space cleaned contributes to a guest experience that feels like home. Worked closely with the Housekeeping Supervisor to check off stock levels, place an order for supplies, and update the team wiki so everyone had the latest information. Taken pride in those small but important details. Such as ensuring linen was preapred, and facilities were ready for the next groups arrival. Played a part in preparing our site for a weekend conference, walking away knowing your behindthescenes effort helped create a space where people connected, laughed, and shared stories. What Youll Bring Experience in housekeeping within a hotel, resort, or similar setting Leadership skills to mentor and support a team Basic Microsoft/computer skills for stock ordering and documentation A current Working With Children Check (or willingness to obtain) Why Youll Love It Here A workplace surrounded by 200 acres of natural bushland Onsite parking and easy access to outdoor spaces Salary packaging options (including novated leasing) to increase your takehome pay Birthday leave so you can celebrate with the people who matter most Working a weekend rotation leaves you free to enjoy days off midweek About UsFresh Hope Communities exists to create spaces that cultivate belonging and places that feel like home. For almost 90years, weve provided quality support and lifestyle choices across retirement, residential and respite settings, as well as outdoor adventure and conferencing experiences for schools and community groups. With over 1,100 staff across NSW, were united by our commitment to care, hospitality, and excellence. Wed love to hear from you! Please submit your cover letter and resume via the quick Apply link. Please dont wait. Well be in touch as soon as we can. #J-18808-Ljbffr