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Job Title


Senior Case Manager | Workers Compensation


Company : Allianz


Location : Newcastle, New South Wales


Created : 2025-10-29


Job Type : Full Time


Job Description

At Allianz, were proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire the very best people to further our commitment to caring and securing the future for our customers. We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part of an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being. Lets care for tomorrow, so we can create a better future together, for everyone. We are looking for a driven and dedicated Senior Case Manager to join our NSW team. As a Senior Case Manager, you will be responsible for returning people back to work and health utilising your Workers Compensation knowledge and experience coupled with your empathy and passion, as well as developing strong relationships with key stakeholders. This is a permanent, full-time role. About the role Manage a diverse portfolio of claims for corporate clients or government clients. Work in partnership with internal and external stakeholders meeting Allianzs service principles. Determine liability and timely assessment of treatment requests. Appropriately document claims decisions. Developing and implementing claims strategies that deliver positive and sustainable outcomes. Meet key compliance and performance measures. Coach and support newer team members. About you Experience as a Workers Compensation Case Manager or other personal injury lines. Excellent communication skills both written and verbal with a customer focused approach. Ability to handle difficult situations and whilst resolving complex situations in a timely manner. Proactive with the drive to learn and develop skills. Excellent time management skills and the ability to adapt when changes occur. A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape. Benefits and perks Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day! Flexible Work-Life Balance: Enjoy flexible and remote work options and workplace adjustments, with support for your work/life balance. Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources. Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer! About our culture We care about everything that makes you, you. We believe in a workplace that celebrates inclusion and equal opportunity, where people of all genders, ages, religions, sexual orientations and abilities are not only welcomed but valued for the unique perspectives and talents they bring to work. Were committed to fostering an environment where everyone belongs and can thrive and reach their fullest potential. Adjustments and support If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to [email protected] for a confidential conversation. For more details about our benefits, visit the Allianz Careers site. The Allianz Australia Group operates across Australia and New Zealand. It delivers a wide range of personal, commercial and corporate insurance products and services. Over 3million policyholders and more than 50% of Australias top 200 BRW companies rely on us for their insurance needs. With over 4,500 staff, Allianz Australia is a whollyowned subsidiary of the Allianz Group, one of the worlds largest financial services companies. Come and work at Allianz and have the opportunity to grow your career with us. #J-18808-Ljbffr