Job Title

About Relationships Australia Relationships Australia NSW (RANSW) supports people through all forms of relationship distress, delivering timely, compassionate and expert care that strengthens wellbeing and connection across NSW. What youll do As the Team Leader for our Childrens Contact Service (CCS), youll oversee the effective delivery of traumainformed services that support children and families navigating separation, court orders, or highconflict relationships. Working closely with the Centre Manager, youll lead a casual workforce, manage complex client cases, and ensure safe, neutral contact arrangements. Youll also provide supervision, direct service delivery, and guide your team through compliance and best practice, helping families move toward selfmanaged contact where possible. Youll: Ensure highquality, clientcentred services through supervision, case consultation, and program facilitation aligned with RANSW policies Oversee intake, case allocation, waitlists, and complaints; support staff performance and coordinate service promotion and referral pathways Collaborate with internal teams, external agencies, and Practice Quality & Innovation to maintain service standards and integrated care Mentor and support team members, manage onboarding and performance, and contribute to strategic initiatives including RAP activities Maintain accurate records, monitor KPIs, manage risk and legal compliance, and ensure effective use of ICT systems across the team The details Permanent role based in Gosford 4/5 days a week Approx $5759 per hour (depending on skills & experience), 12% super, 17.5% leave loading and taxfree salary packaging up to $15,900. (Increase your takehome pay! Calculate Your Savings at What youll bring Qualifications and/or demonstrated competencies in supervision, couple or family therapy, family dispute resolution, mediation, counselling, group work, workplace training, psychotherapy, case management 5 years experience working with families and children as counsellor, couple and family therapist, professional worker or 2500 hours of supervised clinical practice Proven ability to lead, supervise, and support a team, including training and onboarding staff Demonstrated skills, experience and training as a clinical supervisor, giving and receiving live group work supervision Collaborative team player who fosters a supportive environment, motivating and empowering peers and junior staff to excel Why work with us? Make a genuine difference to the lives of individuals, couples and families Be part of a supportive and dynamic team, work with people who truly care about what you achieve together Access a range of staff benefits, including flexible working options, additional leave days, the Employee Referral Reward program, and a Fitness Passport Increase your takehome pay through generous salary packaging options, including up to $15,900 per year for everyday expenses and $2,650 for entertainment Work in an organisation committed to deepening our relationships with Aboriginal and Torres Strait Islander people. We have a stretch Reconciliation Action Plan to guide our efforts to build strong relationships, increased employment, and enhanced respect between Aboriginal and Torres Strait Islander peoples and other communities We value inclusion and belonging. Our SWEET team (Staff Wellbeing, Engagement and Empowerment Team) brings together staff from across RANSW to champion diversity, wellbeing and workplace connection. Next Steps Interested? Apply today! Applications close 31st October. #J-18808-Ljbffr