Job Title

Teaching Support Officer UNSW Academic Calendar Project 4 days ago Be among the first 25 applicants Employment Type: Full Time, Fixed Term for 2 years (35hour week) Location: Kensington, NSW (hybrid on campus and from home) Remuneration Level 6: $103,866 - $110,801 + 17% Superannuation. Why The Role Matters The role of Teaching Support Officer is responsible for overall support to Academic staff and students to ensure Teaching is delivered efficiently and appropriately. This includes ensuring appropriate learning spaces, TELT (Technology Enabled Learning & Teaching) and logistical support are delivered on time and as required. The position is situated in a facultywide teambased environment where, during peak times, the sharing of roles and the collaborative support for the work of colleagues may occur. The role has a dual reporting line to the Deputy Faculty Executive Director and Team Leader Teaching Support with no direct reports. Skills And Experience To be considered you will hold Australian Working Rights or Australian Citizenship. Visa sponsorship is not available for this appointment. Relevant tertiary qualifications and/or an equivalent level of knowledge gained through any other combination of education, training and/or experience. Highlevel understanding of course coordination, handbook requirements, Teaching Support logistics and program administration. Proven experience working with University enrolments and a strong understanding of the daytoday enrolment functions. Strong understanding of TELT requirements and the ability to apply technical and procedural knowledge to a range of teachingspecific requests. Excellent problemsolving, communication, analytical and organisational skills with an ability to meet deadlines and to identify gaps in service and make suggestions for improvement. Proficiency in a range of computing skills including word processing, spreadsheets, and databases and a willingness to learn new systems. Ability to work independently with minimal supervision and work productively as part of a team. Accountabilities Apply, interpret and advise on policies, systems, manuals, rules, procedures and guidelines relevant to Teaching Support activities across the Faculty. Establish and maintain highlevel communication and administration in regard to the Learning Management System (LMS) to support the School''s TELT activities, acting as TELT administrator as per the faculty TELT guidelines. Maintain and support assessment needs including external, internal and centrally run exams (and supplementary exams), and coordinate results processing as required by course and program convenors. Under the direction of the management team, prepare and process academic casual contracts in line with school budgets. Review, adjust, coordinate remediation and publish course outlines, course catalogues, Enrolment Requirement Groups (ERGs), ECLIPS & Handbook entries across all courses and programs. Undertake school and faculty term planning activities including completion of accurate Clash Free Course Combinations (CFCCs) as required, ensuring all changes to programs and courses have been accounted for. Support school and programspecific administration needs including committee secretariat (L&T meetings), bookings systems, auditions, language placements, student experience surveys, admissions requirements and performance requirements as directed by Operations management team. Support the Schools enrolments into courses, resolve any enrolment issues and recommend open and closure of tutorials and courses as required. Support project-level coordination including scheduling meetings, maintaining project records, monitoring School-level progress against deadlines, and liaising with Education Developers and other support staff. Benefits And Culture People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world. Our Benefits Include Flexible Working Options (work from home, flexible hours etc) Career development opportunities 17% Superannuation contributions and additional leave loading payments Additional 3 days of leave over Christmas period Discounts and entitlements (retail, education, fitness) For further details on the benefits, please visit How To Apply Submit both a Cover Letter and CV online via the UNSW Job Board by Sunday 9th November 2025 before 11:30pm. Please ensure your cover letter addresses the selection criteria for this position (no more than 12 pages). Get In Touch If you have questions about the role, please contact Emma Sinclair at [email protected]. If you have questions about the recruitment process, please contact Allyssar Hamoud at [email protected]. Please note, any applications sent to the contacts above will not be accepted. UNSW is committed to evolving a culture that embraces equity and supports a diverse and inclusive community where everyone can participate fairly, in a safe and respectful environment. We welcome candidates from all backgrounds and encourage applications from people of diverse gender, sexual orientation, cultural and linguistic backgrounds, Aboriginal and Torres Strait Islander background, people with disability and those with caring and family responsibilities. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff. The University reserves the right not to proceed with any appointment. #J-18808-Ljbffr