Job Title

Telstra is hiring! Were an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. Were all about providing the best experience and delivering the best tech on the best network. Assistant Store Manager Grafton (Fulltime) This is an opportunity to enhance your leadership skills, overseeing a retail team with a unique buzz and energy within a dynamic team environment. What we offer our team members Store performancerelated commission 30% off Telstra services Telstra mobile and SIM card Exclusive discounts and offers across 240 brands and partners 16 weeks paid parental leave for primary and secondary carers As an Assistant Retail Store Manager you will Oversee the induction of new team members Coach the stores team to meet (and exceed) store targets Help support your team with customer query escalations Act as the Store Managers righthand person, stepping up to act as Store Manager when needed Execute business initiatives in store to meet financial and customer key metrics Act as team cheerleader leading from the front and helping to motivate the team, and foster an awesome store culture Organise the store floor and the teams work schedules to meet customer demand About you You have previous experience in a retail leadership / assistant management role Youre able to energise and drive a retail team to exceed sales targets and KPIs with demonstrated success You lead from the front and are able to influence and build rapport with a diverse and varied team Youre able to resolve customer issues with your eyes closed and can put a creative spin on problem solving Youre an excellent communicator who can help support the Store Manager in taking team members through change Whats next? After you submit your application, the next step is a video assessment supported by our partner, Hire Vue. Please keep an eye out for the email to move your application along swiftly. Why Telstra? When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive. We work flexibly at Telstra, talk to us about what flexibility means to you. When you apply, you can share your pronouns and/or any reasonable adjustments needed to take part equitably during the recruitment process. #J-18808-Ljbffr