Job Title

Product Quality & Recovery Co-worker Join to apply for the Product Quality & Recovery Co-worker role at IKEA At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world. We are guided by our cultures & values, creating a great place to work. We stand for equality, diversity and inclusion. We care about people & planet and promote health & wellbeing. We nurture your development and provide career opportunities to unlock your potential. Benefits $28.31 base hourly pay rate + penalty rates (including on weekends, public holidays, and late nights). 5 weeks Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more. Rosters published 4 weeks in advance. 15% Co-worker discount. Subsidised meals and complimentary drinks in our Co-worker restaurant. Free uniforms provided. Free Co-worker parking. Bonus programme (where eligible). Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and wellbeing offers across hundreds of retailers and service providers). Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible). 24/7 access to our Employee Assistance Program for health and wellbeing support. Additional Information These roles are Temporary (3 months) Parttime, 30hrs/fortnight. The Hiring Manager for this role is Marcin Machura Product Quality & Recovery Manager. Applications close Monday10th November2025. As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts. You also have the availability to work 3 out of 4 weekends in a month (both Saturday and Sunday). Responsibilities Engage and assist customers in understanding their needs and providing your knowledge on IKEA products and services to support their purchasing decisions. Present IKEA products in AsIs Shopfloor using a strong commercial expression, selling these products with pride and setting relevant prices that are attractive to customers yet still generate the best results for the store. Take necessary action on products to give them a second chance, such as repackaging them back into a saleable condition. Assemble our products according to proper building and enclosed instructions to ensure complete functionality. Support the quality work in the store to constantly improve customers'' quality perception of IKEA products. Always consider the sustainability impact when deciding when and how to recover products. Build strong relationships with your team and other departments to promote a collaborative and inclusive work environment that cultivates a strong understanding of product recovery, quality and compliance processes. Maintain a safe and secure environment within the IKEA store, always ensuring the wellbeing of both customers and coworkers. Qualifications A Togetherness mindset where youll work closely with your team and other departments yet also be able to work independently. A passion for building furniture, our products, and our sustainability initiatives. Motivated, resultsdriven mindset that does not shy away from challenges. Experience with regular use of computers and IT systems. Strong customer focus, ensuring we keep the customer in mind no matter what we do. Ability to prioritise tasks in a fastpaced environment and think outside of the box. A safety mindset and being comfortable with physical work and manual handling including repetitive lifting. Seniority level Not Applicable Employment type Contract Job function Quality Assurance Industries Retail #J-18808-Ljbffr