Job Title

Front Desk Receptionist - The Palms Motel Wollongong The Palms Motel Wollongong is looking for a reliable and customer-focused Front Desk Receptionist to provide guest services and reception support. This role is casual, primarily covering Mondays and some weekends, with the flexibility to work alternative days during the week where required. Youll step in to support our existing team by covering rostered days off and occasional leave. The role will be roughly 816 hours per week, with shift times most likely being between 11:00am 7:30pm. What Youll Be Doing Handling checkins and checkouts efficiently in a busy environment.Managing phone and email inquiries while assisting guests at the desk.Resolving guest concerns with a solutionsfocused mindset.Processing payments and maintaining accurate booking records.Multitasking in a highpressure settingthink: multiple checkins, guest requests, ringing phones, and a full inbox! Who Were Looking For Previous experience in a motel/hotel environment is preferred, with prior experience in a front desk role essential. This position requires someone who is available to start immediately and can multitask, stay calm under pressure, and deliver outstanding customer service. Were looking for a forwardthinker who can work independently and make decisions without constant supervision. Pay Rates (Hospitality Award Level 3, Front Office Grade 2) Weekdays: $33.38 per hour (higher rates for evenings/nights)Saturday: $40.05 per hourSunday: $46.73 per hour Ready to Join The Team? If youre looking for a dynamic, customerfacing role with flexibility, apply now! #J-18808-Ljbffr