Job Title

Administration and Customer Service Opportunities At Southern Cross University (SCU), we do things differently, and so can you. A career with us is more than you might expect. Its about heart, connectedness, and community, combined with our gamechanging Southern Cross Model that delivers a deeper, focused learning experience. We are looking for motivated, serviceoriented professionals to join our student and faculty support community and help shape exceptional experiences for our students. Roles Fit to Practice Officer Faculty of Health: Maintain continuity in supporting student readiness for clinical placement. Ensure students meet professional, health, and safety standards required for placements in health and community settings. Student Administration Officer Student Administration Services: Guide students from admission to graduation, focusing on admissions and enrolment support to deliver a seamless and positive student experience. Available roles will be discussed at our Future Opportunities Workshop in midNovember. What you will bring Youre a peoplefirst professional who takes pride in delivering great service and getting the details right. You thrive in a busy, teamoriented environment and enjoy helping others succeed through clear communication and practical support. Qualifications A relevant tertiary qualification or a minimum of two years of applicable experience in student administration, customer service, government, or other highvolume administrative environments. Proven customer service orientation and the ability to provide support in a highvolume, deadlinedriven setting. Strong communication and interpersonal skills, with the ability to engage effectively with people at all levels. Demonstrated analytical, problemsolving and computer literacy skills, with experience using customer relationship management or database systems to manage records and deliver responsive service. Why Southern Cross University SCU is a regional university that offers a young, small, and vibrant environment. Youll find more exposure, opportunity and ownership to grow, achieve and build a career that matters. With campuses at the Gold Coast, Coffs Harbour and the Northern Rivers region of NSW, were integral to our communities. Position Details Fulltime (continuing), fixedterm (continuing) and casual opportunities available. Locations: Gold Coast, QLD 4225 or Lismore, NSW 2480. HEW Level 4. Base salary is 75,500 per annum plus 17 percent employer superannuation. Total remuneration package is 88,335. Benefits You will enjoy a range of perks designed to support your wellbeing, growth and worklife balance. For more information on our benefits and what its like to work at SCU, visit why-work-at-southern-cross-university. How to Apply Applicants must apply online by responding to the application questions and attaching a CV by the closing date. We will contact you if your application is successful. If you experience difficulties applying online or need reasonable adjustments at any point in the application or interview process, please let us know by contacting ewilshire at southerncross university. EEO Statement Eligible applicants must have Australian or New Zealand citizenship, Australian permanent residency or current working rights in Australia for the entire duration of the appointment. Employer visa sponsorship is not available for this position. Southern Cross University celebrates the rich diversity of our regions and international community and is committed to an inclusive workplace that welcomes people of all backgrounds. We encourage applications from people of all genders, ethnicities, ages, languages, sexual orientations and people with disabilities. We are dedicated to providing reasonable adjustments throughout the recruitment process. #J-18808-Ljbffr