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Job Title


Customer Banking Consultant


Company : MyState Limited


Location : Bundaberg, Queensland


Created : 2025-10-30


Job Type : Full Time


Job Description

Join Our Team as a Customer Banking Consultant Exciting things are happening at Auswide Bank! As we continue to grow and evolve, were looking for friendly, proactive and communityminded individuals to join our branch network as Customer Banking Consultants. Following the merger of MyState and Auswide Bank, were proud to be part of a united financial services group MyState Bank, Auswide Bank, SelfCo and TPT Wealth dedicated to delivering exceptional banking experiences and helping Australians achieve more. As a Customer Banking Consultant, youll be the face of the bank greeting customers, supporting them with everyday banking needs, and guiding them through some of lifes biggest financial moments. Whether youre helping someone open their first account, navigate digital banking, or explore lending options, youll make every interaction feel personal, positive and easy. Responsibilities Greet and engage customers in a friendly, professional manner Assist customers with daytoday banking needs (account opening, transactions, cash dispensing) Guide customers through digital banking tools and support adoption of mobile/online banking Identify and discuss lending options that suit customers financial goals Maintain accurate customer records and ensure compliance with bank policies and regulations Deliver excellent service that reflects the banks communityfocused values Qualifications Strong communication skills and a friendly demeanor Curiosity to learn about banking products and services Eagerness to work in a customerfacing setting and provide a personal touch Experience in retail, hospitality or any customerservice role is desirable Basic numeracy and literacy skills; ability to use digital tools will be an advantage Benefits & Compensation This is a fulltime, permanent position offering a competitive salary and employee benefits. Youll have the chance to grow your career through facetoface learning, digital training and real career pathways across the group. Ready to take the next step? Apply by midnight Sunday 2 November 2025. We review applications as they come in, so dont wait. If you have questions, get in touch with us at [email protected]. Employment with MyState is subject to background checks including bankruptcy, police and credit checks to verify suitability for work in the finance sector. We are an equal opportunity employer, committed to creating an inclusive work environment where everyone is valued. #J-18808-Ljbffr