Job Title

Empowering careers at ARJO At Arjo, we know what moves us. We go above and beyond for people facing mobility challenges, taking every opportunity to work and grow as one team while sharing knowledge and experience. Does that sound like something that moves you too? This could be your opportunity to begin a challenging and rewarding career in a healthcare company that empowers movement for people with mobility challenges. Expressions of Interest We are seeking expressions of interest for an experienced Service Technician to join our QLD Service Team. The successful candidate will be based in the Mackay region, QLD or surrounding areas. Role Responsibilities As an Arjo Field Service Technician, you will apply your technical knowledge and service experience to troubleshoot, repair, and maintain Arjo equipment as well as thirdparty items for Arjo customers within the broader aged care and acute care healthcare environments. The role will involve: Carry out maintenance, repairs and testing of Arjos range of patient handling equipment and related thirdparty equipment. Conduct routine scheduled servicing (preventative) and breakdown support (reactive). Promote Arjo services and service contracts to customers in Mackay, QLD. Take a lead in pursuing regional business and work with other technicians to secure new business. Provide accurate and compliant reporting on equipment serviced and repaired in Arjos data capture system, ensuring jobs are completed month to month. Maintain and report spare parts stock accurately in Arjos service stocktake system. Maintain the safety and integrity of all serviced products in accordance with Company Policy. The role may require further regional travel within QLD to meet the needs of our large and growing customer base. Skills and Experience Relevant field service experience, preferably within the healthcare or a servicerelated sector. Proven problemsolving ability and troubleshooting skills. Proven track record of providing exceptional customer service. Strong time management and planning skills with the ability to meet company performance targets/KPIs. A passion for delivering excellent customer service, with a professional appearance, confidence and sensitivity in interacting with staff and clients in a range of healthcare environments. The ability to understand the customers needs and provide appropriate solutions for mutual benefit. Demonstrated ability to operate small hand tools, power tools and test/inspection equipment. Computer literacy and iPad use familiarity will be advantageous. Ability to work without direct supervision yet within a team environment. A current QLD drivers licence (Class C) is essential. What we will offer in return Great Place to Work Certified May2025 and Best Place to Work in Healthcare and Social Assistance Australia2025. Company van. Paid parental leave scheme. Employee assistance program. Access to our guiding principles reward and recognition program. Being part of a dynamic, marketleading service team and supplier of medical devices and solutions for people facing mobility challenges. Continuing education and career development plan. Supportive team environment a strong culture of inclusivity, mutual support and shared values. Compensation & Benefits We offer competitive remuneration, a bonus plan and a company vehicle (van). You will receive full support, training and opportunities for professional development, with the prospect of building a longterm career. Come and be a part of a positive culture service team. Why diversity matters to us At Arjo, we believe in the power of diversity. We strongly encourage applicants from all parts of society, building a more diverse, equitable, inclusive and engaging environment not only in the workplace, but also within the communities we serve, work in and live in. We achieve this through a culture and mindset that values the uniqueness of all our people. Aboriginal and Torres Strait Islander are encouraged to apply and explore a career with Arjo. Successful applicants will be required to undergo relevant reference checks, national police, and a preemployment medical check (including a drug & alcohol screening) prior to appointment. For those with a passion to improve mobility outcomes for others, a rewarding career at Arjo awaits. We look forward to receiving your expression of interest! About Arjo At Arjo, we believe that empowering movement within healthcare environments is essential to quality care. Our products and solutions are designed to promote a safe and dignified experience through patient handling, medical beds, personal hygiene, disinfection, diagnostics and the prevention of pressure injuries and venous thromboembolism. With over 6,500 people worldwide and 65 years of caring for patients and healthcare professionals, we are committed to driving healthier outcomes for people facing mobility challenges. For more information about Arjo visit www.arjo.com #J-18808-Ljbffr