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Please note: Multiple customer Banking Specialist Relief roles Fixed roster: Monday to Friday 11 - 4pm or Tuesday to Friday 11-4pm and Saturday 9:45-2:15pm Support multiple branches across Brisbane South Area each day brings a new team, location, and opportunities to make an impact Do work that matters As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. Weve been serving our local communities for over 100 years, with market-leading products, services and technology. What we do has real impact at all stages of peoples lives, from opening their first account, saving for a holiday, buying their first home, or planning for retirement. Working with us in RBS means youll positively impact our customers lives, and be there for them when they need us. See yourself in our team As the Customer Banking Specialist Relief in our Brisbane South Area youll: Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice Support customers with enquiries, maintenance on accounts and process applications for credit products Complete Financial Health Checks to assess customers financial needs and identify any changes Educate and demonstrate of our in-branch technology and digital banking options to customers Problem solve and provide effective solutions whilst championing our processes, procedures, driving our riskadverse culture Were interested in hearing from people who have Experience in delivering exceptional customer service ideally in financial services, retail or hospitality Excellent communication skills & the ability to articulate financial terms in a clear way The ability to ask questions, find solutions, act with integrity and place the customer at the centre of everything you do Ability to work in retail environment thats busy and commercially driven A genuine interest in building a career with CommBank Brisbane South Area Relief Covers: Cannon Hill Capalaba Carindale Cleveland Coorparoo Forest Lake Goodna Inala Civic Centre Ipswich Moorooka Mount Gravatt Plaza Mount Ommaney Springfield, QLD Springwood Sunnybank Sunnybank HIlls Westfield Mount Gravatt Wynnum With us, youll help customers make informed financial decisions to achieve their goals. If this role matches your experience and career goals, apply today! Aboriginal &/or Torres Strait Islander people encouraged to apply. Advertising End Date: 04/11/2025 #J-18808-Ljbffr