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Overview Join to apply for the Smokemart & Giftbox Carnarvon - Store Manager role at Smokemart & GiftBox. Who We Are For over three decades, Smokemart & GiftBox has been the go-to destination for all things tobacco and gifting. We pride ourselves on providing customers with quality products and specialised service and promoting a supportive and positive culture for our team. We support equality and diversity across all our departments and our more than 250 stores nationwide. Store Manager What We Do Today, SMGB is part of the Viva Energy group an ASX-listed powerhouse with a driving ambition to become Australias largest convenience retailer. By combining Viva Energy Australias network of more than 1,000 locations with SMGBs wholesale tobacco distribution, we offer a wide range of products and services at scale. There has never been a more exciting time to join our team as we redefine the retail landscape in Australia. More About You Store Manager Responsible for running day-to-day operations of the store and ensuring it is customer focused, efficient and cost-effective. As the leader for the store, you will be responsible for maintaining high operational and organizational standards, training and continuous coaching of team members and creating a pleasant environment for both customers and team members. Key Responsibilities Oversee the daily operations of the store, making sure it runs smoothly and effectively Motivating the team to meet sales objectives by training and mentoring staff Ensuring store compliance with health and safety regulations Monitoring inventory levels and ordering new items Hiring, training, developing and overseeing new staff Maintain outstanding store conditions and visual merchandising standards Drive customer service excellence to every aspect of the store, deal with queries and complaints in a professional manner The successful applicants will also have Proven ability to manage and lead within a fast-paced environment Excellent organizational, time management and multitasking skills Critical thinker and problem-solving skills A happy, friendly and energetic personality A desire to deliver high quality customer service A current/valid police check or a willingness to obtain if successful Would you like to know more? If youre passionate about customer service and want to build a career with an iconic brand, hit Apply Now! Seniority level Mid-Senior level Employment type Full-time Job function Sales and Business Development Industries Retail #J-18808-Ljbffr