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Job Title


Commercial Account Executive, Growth | Sydney


Company : Grafana Labs


Location : Newcastle, Australia


Created : 2025-11-01


Job Type : Full Time


Job Description

OverviewGrafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).Were scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.You may not meet every requirement, and thats okay. If this role excites you, wed love you to raise your hand for what could be a truly career-defining opportunity.The OpportunityGrafana Labs is looking for a Commercial Account Executive, Acquisition who will be responsible for prospecting and growing existing business across the ANZ region. You will identify, nurture and close opportunities with existing customers. You will manage forecasts and track customer data. We are strong proponents of a consultative sales approach - learn about the customer''s needs first before talking about our products. Your expertise will be critical in helping articulate the value of our products, work with the customer during the trial phase and hand off a strong relationship to our Customer Success team.What Youll Be DoingIdentifying and closing new opportunities within current customer accountsMeeting and exceeding quarterly and annual sales targetsManaging the full sales cycle including prospecting, meetings, demos, POCs, proposals, negotiations, and post-sale handoverGenerating sales through outbound prospecting and responding to inbound leadsArticulating the value of Grafana Cloud and Grafana Enterprise to technical and business stakeholdersManaging pipeline activity and sales performance using SalesforceHandling quotes, order processing, and general customer requestsWhat Makes You a Great FitCould be located in Sydney OR Melbourne, Australia5+ years experience in infrastructure technology salesProven track record of top-tier performance (top 10%) in competitive environmentsTenacious, entrepreneurial, and collaborative mindsetExperience in high-velocity tech companiesExcellent communication skills across all channels (in-person, virtual, written)Comfortable working remotely with global teamsStrong relationship-builder who thrives in a fast-paced, consultative environmentBonus Points ForFamiliarity with open-source technologyExperience with Command of the Message and MEDD(P)ICC methodologiesA technical background or experience selling technical productsCompensation & RewardsIn Australia, the OTE (On-Target Earnings) compensation range for this role is AUD 240,000 - AUD 265,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs'' success. We believe in shared outcomesRSUs help us stay aligned and invested as we scale globally.Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific markets defined pay range & benefits at the beginning of the process.Why Youll Thrive at Grafana Labs100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.Scaling Organization Tackle meaningful work in a high-growth, ever-evolving environment.Transparent Communication Expect open decision-making and regular company-wide updates.Innovation-Driven Autonomy and support to ship great work and try new things.Open Source Roots Built on community-driven values that shape how we work.Empowered Teams High trust, low ego culture that values outcomes over optics.Career Growth Pathways Defined opportunities to grow and develop your career.Approachable Leadership Transparent execs who are involved, visible, and human.Passionate People Join a team of smart, supportive folks who care deeply about what they do.In-Person onboarding We want you to thrive from day 1 with your fellow new Grafanistas to learn all about what we do and how we do it.Balance is Key We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. We will comply with local legislation where applicable.Equal Opportunity EmployerWe will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and were working hard to make sure thats the foundation of our organization as we grow.Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.For information about how your personal data is used once youve applied to a job, check out our privacy policy.Apply for this job*indicates a required fieldFirst Name *Last Name *Preferred First NameEmail *PhoneCountry *Phone *Resume/CV *Enter manuallyAccepted file types: pdf, doc, docx, txt, rtfEnter manuallyAccepted file types: pdf, doc, docx, txt, rtfLinkedIn Profile *Share a link to your LI profile.Current company (if applicable) *Are you currently located in Sydney? * Select...Are you currently eligible to work in your country of residence? * Select...Are you under any contractual obligations to your prior employer that could effect your ability to join / perform your role at Grafana Labs? For example, are you subject to a non-compete, non-solicitation of customers or employees, etc. *Do you now or in the future require visa sponsorship to continue working in your country of residence? * Select...Which of the following best describes you? * Select...Diversity & Inclusion SurveyAt Grafana Labs, we strive to ensure we grow in a way that represents the world in which we live. To help us learn more about how we can increase diversity in our candidate pool, we invite you to voluntarily provide demographic information in a confidential survey. Providing this information is optional. It will not be used in the hiring process, and has no effect on your opportunity for employment.By voluntarily providing information and submitting your application, you explicitly consent to the collection of race, ethnicity, gender identity, and disability information and use of this information as described above.What gender identity do you most closely identify with? * Select...Are you a person of transgender experience? * Select...Which race and ethnicity group or groups do you identify with? * Select...Do you have a visible or non-visible disability? * Select...By checking this box, I consent to Grafana Labs collecting, storing, and processing my responses to the demographic data surveys above. * #J-18808-Ljbffr