Job Title

OverviewHotel Indigo has a global family of properties bound together by a common desire to give guests not merely a room, but a place. At Hotel Indigo Grand Cayman, an upper upscale lifestyle hotel opened in Spring 2024, we offer 282 guest rooms with views of the Caribbean Sea, multiple restaurants, an expansive pool deck and rooftop bar, delivering a uniquely local experience that harmonizes the novel and the known.Just as no two neighborhoods are alike, no two Hotel Indigo hotels are alike, and no two team members are alike. We are looking for bright, confident, and free-spirited people to join our team.What You''ll DoProvide guests with quality customer service by demonstrating excellent knowledge of all menu items. Serve food and beverages to guests in a punctual, courteous, efficient and accurate manner. You''ll act as an advocate for the restaurant, be a creator of personalized experiences, and develop relationships with guests that will compel them to return.Provide support and assistance when possible to your team while keeping all areas clean, dry and safe for your coworkers.Greet and welcome our guests and promptly attend to tables.Receive and take guest orders, process in POS system quickly and accurately.Prepare and serve meal accompaniments to guests.Learn and maintain product knowledge of the food, wine, and beverage menu(s), as well as general restaurant knowledge.Ensure that guests have an enjoyable and memorable experience, and relay any complaints to management.Open bottled wine for guests (wine service).Perform setup and breakdown of various stations (e.g., deli, dessert, coffee, espresso).Assist with setting and bussing tables, taking to-go orders, seating guests, and answering phones as needed.Attend all company and restaurant required trainings and meetings.Maintain constant communication with support staff and management.Additional projects and responsibilities may be assigned as needed.What You Bring1 year of experience in a similar or supportive role at an upscale/full-service dining venue is preferred.Food Handler and Alcohol Awareness Certification (if applicable).Able to prioritize multiple tasks in a dynamic environment.Ability to learn, retain, and present product, menu, and allergy information to guests.Knowledge of or ability to learn the restaurant POS system.Must be able to calculate the correct bill amount and use proper credit card and money handling skills.Excellent communication and presentation skills.Passion for creating and personalizing guest experiences. Highly motivated and flexible with the ability to take initiative.This position requires a flexible schedule; must be able to work evenings, weekends, and holidays.The hourly pay range for this role is $6 to $7 USD plus gratuities. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, pension, meal per shift, and many other benefits to eligible employees.Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. We encourage each employee to understand, accept, and celebrate differences among people, including different personalities, lifestyles, work styles, education and experience. We welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy, click here.Be Yourself. Lead Yourself. Make it Count. #J-18808-Ljbffr