Job Title

Company Description Minor Hotels is one of Australasias largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed. Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. Youll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture. Job Description Join the team at Oaks Glenelg Liberty Suites as a Full Time Guest Service Agent. Responsibilities Greeting guests with warmth and professionalism Managing guest check-ins and check-outs efficiently Answering enquiries in person, by phone, and via email Assisting with reservations and payments Providing local knowledge and recommendations to enhance guest stays Handling guest feedback and resolving issues in a timely manner What we offer HIGA Award rate Supportive and friendly team environment Staff discounts on accommodation across our global network of hotels and resorts Opportunities for career development within Minor Hotels Qualifications Has previous front office or customer service experience (hotel/resort preferred) Has strong communication and interpersonal skills Is confident using computer systems and able to learn new software Presents professionally and has a positive, cando attitude Is available to work a variety of shifts, including weekends and public holidays Additional Information Career Growth: Learning and development programs to boost your career. Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family. Global Perks: International accommodation discounts across our hotel brands. Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ. Experiences: Discounted entertainment and activities. Banking and Insurance: Exclusive health insurance offers and workplace banking benefits. Generous Leave: Parental and birthday leave. Wellness Boost: EAP and tailored wellness support Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand. #J-18808-Ljbffr