Job Title

OverviewMonash University Performing Arts Centres is looking for a skilled ticketing services professional to become our new Ticketing Services Coordinator. Job No.: 686270 | Location: Clayton campus | Employment Type: Full-time | Duration: Continuing appointment | Remuneration: $96,768 $104,450 pa HEW Level 06 (plus 17% employer superannuation)Amplify your impact at a world top 50 UniversityBe surrounded by extraordinary ideas and the people who discover themThe OpportunityThe Ticketing Services Coordinator is responsible for the day-to-day coordination and efficient operation of the MPAC ticketing services, including ticketing system administration, event client liaison and ticket sales.ResponsibilitiesAs the successful candidate you will be responsible for planning, coordinating and undertaking specialised administrative tasks of the ticketing management system and MPAC website, including implementing planned upgrades and systems improvements as well as coordinate, build, design, configure, update and maintain events in MPACs ticketing system and website. Furthermore, you will provide leadership, supervision, coordination, and direction to a team of ticketing staff on a day to day basis, including planning and rostering of staff and other resources, balancing competing priorities to achieve goals and maximise effectiveness, efficiency as well as fostering a responsive customer service focused culture.QualificationsThe ideal candidate will bring a strong background in performing arts ticketing and substantial relevant skills and work experience. The role requires a degree in a relevant field with subsequent relevant experience; or extensive experience in management of a ticketing system, box office operation and staff in a multi-venue performing arts complex; or an equivalent combination of relevant experience and/or education/training.About Monash UniversityAt Monash, work feels different. Theres a sense of belonging, from contributing to something ground breaking a place where great things happen.Some 20,000 staff work for Monash around the world. We have 95,000 students, four Australian campuses, and campuses in Malaysia and Indonesia. We also have a major presence in India and China, and a significant centre and research foundation in Italy.In our short history, we have skyrocketed through global university rankings and established ourselves consistently among the worlds best tertiary institutions. We rank in the worlds top-50 universities in rankings including the QS World University Rankings 2026.Today, we have the momentum to create the future we need for generations to come. Accelerate your change here.Working at MonashMonash supports flexible and hybrid working arrangements. We have a range of policies in place enabling staff to combine work and personal commitments. This includes supporting parents.Diversity is one of our greatest strengths at Monash. We encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disabilities, neurodivergent people, and people of all genders, sexualities, and age groups.We are committed to fostering an inclusive and accessible recruitment process at Monash. If you need any reasonable adjustments, please contact us at [emailprotected] in an email titled Reasonable Adjustments Request for a confidential discussion.Your employment is contingent upon the satisfactory completion of all pre-employment and/or background checks required for the role, as determined by the University.ApplicationsApplications Close: Wednesday 19 November 2025, 11:55pm AEST #J-18808-Ljbffr