Job Title

About UsGday Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G''day Rewards. Employing more than 2000 people Australia-wide, Gday Group has the largest park network in the country, offering an amazing customer journey.Discovery Parks Kalgoorlie is a great place to work, offering a supportive team, and the chance to be part of a well-known national brand. Were looking for local team members who want stable, rewarding work close to home in their own community.About The RoleThis role offers a unique opportunity to join a dynamic team, deliver exceptional guest experiences, and contribute to the success of our growing business.Your ResponsibilitiesAssist in day-to-day operations of the property, including attending to after hours call outsFront office operations including guest check in/out, reservations and account reconciliationAssist in managing budgets, monitoring expenses, and optimizing revenue to enhance profitability.Provide an exceptional guest experience, responding promptly to guest enquiriesSupport and motivate the team, fostering a positive work environmentEnsure compliance with health, safety requirements, maintaining a safe and secure environment for guests and staffAssist in marketing efforts to attract new guests and promote the park''s amenities and services.Build positive relationships with guests and local communitiesSkills & ExperienceWe are looking for an individual who can contribute to the smooth running of the park and who has the ability to lead park operations in the Manager''s absence.Demonstrated skills and experience in hospitality/accommodation managementExperience in team leadership, training and developmentProficiency in assisting with financial management, including budgeting, expense monitoring, and cost controlStrong computer skills with experience with RMS or similar reservations systemsExcellent communication and interpersonal skills, with a customer-centric approachA flexible attitude to work, and work hours (including weekends and after hours)Genuine passion for delivering exceptional Guest experienceGrounds and Maintenance experience is highly desirableBenefitsCompetitive salary, super, accommodation, and utilities includedProfessional growth opportunitiesDiscounts on accommodation at over 300 G''day holiday parksService recognition awardsEmployee Assistance ProgramHow to ApplyDiscover what matters - APPLY NOW!Before receiving a job offer, candidates must consent to a Federal Police Clearance. Additionally, a valid Working with Children''s Check specific to the state is required.This role may require heavy lifting (up to 20kg), kneeling, squatting, and working with chemicals and machinery.The Gday Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making. Our five-year ESG strategy is evolving to ensure we are committed to fostering a safe, respectful and inclusive workplace, giving back to the communities we operate in, and protecting our environment. #J-18808-Ljbffr