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Add expected salary to your profile for insightsAbout Bolton ClarkeBolton Clarke is Australias largest independent, not-for-profit aged care provider shaping the future of positive ageing. With RSL Queensland and the Royal District Nursing Service at the heart of our DNA, we have been caring for Australians since 1885. Today, our exceptional teams support more than 130,000 people to live independently at home and across our 43 retirement living communities and 88 residential aged care homes. Everything we do is dedicated to enabling, celebrating and supporting older Australians to live and age positively.About the opportunityThe Assistant Village Manager will support our Menora Gardens Village Operations on a part-time basis working 3 or 4 days a week (Monday to Wednesday 9am - 5pm OR Monday to Thursday 9am - 3pm).The role will be responsible for assisting the Retirement Village Manager in implementing operational plans and managing day-to-day activities in the Village. You will ensure residents, their guests and visitors to the village enjoy a 5-star hotel style experience that is memorable and positive.Key activities:Reception and administrative tasksProvide assistance to residents regarding use of facilities, equipment and building matters.Assisting in the coordination of initiatives, resident activities and events to create an engaged and active community lifestyle. Preparing village newsletter, activities calendar and other communicationsAssist the village manager in managing the village to achieve optimum performance.Provide financial administrative support, calendar management, preparation of agenda and minutes/actions.Support strategies in relation sales and marketing including; ensuring marking collateral is up to date and generating regular sales reports.Provide outstanding, timely and insightful service to residents and their guests ensuring strong focus on achieving and maintaining high levels of satisfaction and experience.We would love to hear from you if you haveGenuine passion for interacting with older peopleDemonstrated experience in customer engagement and satisfactionExperience in a front-line customer facing role within the retirement living, business, hospitality, finance, property management, health or related sectors;Certificate III or IV in Hospitality, Hotel, Community Services or Administration or the equivalent knowledge, skills and experienceStrong written and verbal communication skills using MS OfficeComply with the Industry Code of ConductImportantly, you will mirror our values of Be Kind; Listen; Be Curious; Always safe; and Always together in all aspects of your work.Our BenefitsOur culture is both supportive and collaborative where you can make your role your own. In return for your hard work, you will receive a generous salary package plus:$15,900 Salary packaging + $2,650 meal and entertainment allowanceA supportive, flexible, and fun, positive team cultureEmployee Assistance Program for you and your familyEmployee referral program earn $$ for referring your friends and familyHealth Insurance discounts with MedibankDiscount on selected car dealershipsFree Flu VaccinationsTravel and Flight benefitsImportantly, you will mirror our values of Be Kind; Listen; Be Curious; Always safe; and Always together in all aspects of your work.How to ApplyTo join our diverse, purpose driven organisation that offers rewarding professional development opportunities, please apply below with a resume and cover letter.Discover why its so great to work at Bolton Clarke here: job insightsSalary match Number of applicants Skills matchHealthcare & Medical More than 10,000 employeesBolton Clarke is Australias largest independent not-for-profit aged care provider.We are dedicated to enabling, celebrating and supporting the health, happiness and wellbeing of older people.We work together with our customers and their families to provide holistic, best-practice care that evolves as needs change.Our exceptional teams support more than 130,000 people to live independently at home for longer, and across our 43 retirement living villages and 88 residential aged care communities.To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.Researching careers? Find all the information and tips you need on career advice. #J-18808-Ljbffr